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Loss Prevention Lead- Brentwood & Coquitlam


Burnaby, BC, CANADA

Retail In-Store

Job Description:

As Canada's largest Full Line department store retailer, Sears provides a fast-paced, innovative team oriented environment.  We are committed to excellence in everything we do, including the protection of our corporate assets, and the assurance of the health and safety of our associates and our customers.


Looking for an exciting career in retail Loss Prevention? This position will provide you with the opportunity to work with various levels of Sears associates, law enforcement / security professionals and the public.


Position Overview:


Lead and develop the Sears Loss Prevention team members and the actively support the execution and communication of all loss prevention and health and safety related duties which assist in the reduction of losses and maintain a safe shopping and working environment for customers and associates. 


Position Highlights:

  •  Prevent inventory losses through communication and participation with all associates using in store programs and prevention measures;
  • Support the execution of programs to prevent loss and control inventory including communication and education to associates on theft awareness and prevention measures;
  • Collaborate with business leaders and Loss Prevention team members to facilitate the execution of company programs, and effectively manage the Loss Prevention team and all corporate supported programs;
  • Facilitate and Lead Loss Prevention team members in the training and development of all security related programs and processes;
  • Liaise with law enforcement agencies, security and loss prevention professionals;
  • Conduct regular audits on internal systems, i.e. internal based exception reports and follow up to address non conformances through investigations and/or process improvements;
  • Detect, apprehend and process customers engaged in shop theft or other fraudulent activities and complete all related documentation;
  • Respond to all emergency situations, i.e. power failures, fires, bomb threats and accidents.  Contact appropriate external services, such as polices, ambulance, etc. and administer first aid to injured associates and customers;
  • Work in compliance with all laws and regulations and attend or complete all required health and safety training, report all injuries/incidents and take every precaution reasonable to ensure personal safety and the safety of others.

Position Requirements:

  • Posses a valid security licence
  • Knowledge of First Aid and CPR
  • Excellent public speaking, presentation and training skills
  • Ability to work effectively with limited supervision
  • Ability to walk / be on your feet for extended periods
  • Education:  Two year community college in a security related field an asset
  • Years of Relevant Experience:   1-2 years preferred 


In return we are offering:

A competitive salary

Health benefits after 3 months                                                 

Associate discount on Sears merchandise and services



Please be advised that only those applicants who are selected for interviews will be contacted. 


Internal applicant must be an associate in good standing.

About Sears

Sears Canada is undergoing an exciting evolution. We're reimagining our physical stores and reengineering our digital channels to embrace the future and offer Canadians a fully transformed retail experience.

For the past 60 years, Sears has been a household name from coast to coast. How have we been able to build such a great reputation? Through our dedicated Associates, of course!

With thousands of roles across the country, Sears is one of Canada's largest employers. Whether you are just starting out or have an established track record, Sears can offer you an exciting opportunity to build and grow your career. 

Visit the website

What it's like to work at Sears

Culture of Innovation

Our Initium eCommerce Lab is at the centre of our innovation. It’s where we’re developing exciting new platforms, channels and tools that will not only transform Sears, but the retail landscape as a whole.

Every department is inspired by our commitment to pursue creative ideas, smart innovations and a more efficient mode of business.  We’re looking for people who aren’t just comfortable with change… but who crave it.

Work with the Best

Sears Canada is home to some of the most talented people in the industry. We’re future-focused, aligned to one goal and inspired to deliver our best work every day.

At Sears Canada, we’re all about the customer. From our front-line staff to our technologists, at every level, we have the authority to deliver on and exceed our customer’s expectations of us.

A look inside Sears

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Benefits & Perks

Benefits and Perks

We offer all of team members a competitive compensation package including a flexible benefits program and a generous associate discount on most Sears merchandise and services. We are committed to encouraging internal development and providing career enrichment opportunities wherever possible.

Inclusive Work Environment

We’re here to capture the hearts and minds of our customers, and our employees. As we embark on our seventh decade, we continue to uphold our inclusive work environment through our strong values, our integrity and our passion in everything that we do.

Google for Work

At Sears Canada, we recognize the importance of work life balance. That’s why we use G Suite to give our team the flexibility to work from anywhere.

Born in the cloud, Google for Work supports our productivity, mobility and innovation efforts.

Loss Prevention Lead- Brentwood & Coquitlam, SEARS CANADA - RETAIL , Burnaby, BC, CANADA