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Sales Floor Associate

SEARS CANADA - RETAIL

Windsor, ON, CANADA

Retail In-Store

Job Description:

Welcome to Sears, one of Canada's most trusted brand names.

 

For the past 60 years, Sears has been a household name from coast to coast. How have we been able to build such a great reputation? Through our dedicated Associates, of course!

 

With thousands of roles across the country, Sears is one of Canada's largest employers. Whether you are just starting out or have an established track record, Sears can offer you an exciting opportunity to build and grow your career. Bring your passion and enthusiasm for engaging with our customers, and you will find a world of career possibilities within our organization.

 

Purpose of the Job

 

Sell and promote merchandise throughout the assigned area to provide total solutions for customers. Develop, maintain and build relationships with customers to increase loyalty and build private brand equity. Maintain the merchandising standards to create an environment that improves the customer experience and promotes sales.

 

Major Responsibilities

  1. Provide superior customer service throughout the assigned area/s, using best of breed selling techniques to drive sales. Provide total solutions and improve the lives of customers through consultative selling, promoting new product and coordinating product. Demonstrate a commitment to satisfying customers and achieving sales objectives. Accurately and efficiently process customer transactions.
  2. Merchandise and re-stock product in the department according to designated standards. Identify and escalate merchandising issues to ensure appropriate and timely action is taken to resolve the issues.
  3. Build the business by establishing, developing and maintaining first-class customer relations through client registry, following up regularly and as per standards to increase customer loyalty and achieve sales targets. Where applicable, offer professional fitting room assistance, selecting coordinates and additional pieces to provide the customer with options and total solutions to build the sale and create customer loyalty.
  4. Organize and implement special events to generate sales (e.g. wardrobing sessions). Promote events and participate in activities related to the event (i.e. setting up/maintaining displays and signing, etc.) Divert and recruit customers in other departments by promoting product, solutions and special offers.
  5. Work in compliance with all laws and regulations and attend or complete all required health and safety training, report all accidents and take every precaution reasonable to ensure personal safety and the safety of others.
  6. Perform other duties as required.

Qualifications

  • Secondary school diploma
  • A minimum of 3 months of previous work experience
  • Excellent selling service skills
  • Good oral and written communication skills

We offer a competitive compensation package including a flexible benefits program and a generous associate discount on most Sears merchandise and services. We are committed to encouraging internal development and providing career enrichment opportunities wherever possible.

 

Please be advised that only those applicants who are selected for interviews will be contacted.

About Sears

Sears Canada is undergoing an exciting evolution. We're reimagining our physical stores and reengineering our digital channels to embrace the future and offer Canadians a fully transformed retail experience.

For the past 60 years, Sears has been a household name from coast to coast. How have we been able to build such a great reputation? Through our dedicated Associates, of course!

With thousands of roles across the country, Sears is one of Canada's largest employers. Whether you are just starting out or have an established track record, Sears can offer you an exciting opportunity to build and grow your career. 

Visit the website

What it's like to work at Sears

Culture of Innovation

Our Initium eCommerce Lab is at the centre of our innovation. It’s where we’re developing exciting new platforms, channels and tools that will not only transform Sears, but the retail landscape as a whole.

Every department is inspired by our commitment to pursue creative ideas, smart innovations and a more efficient mode of business.  We’re looking for people who aren’t just comfortable with change… but who crave it.

Work with the Best

Sears Canada is home to some of the most talented people in the industry. We’re future-focused, aligned to one goal and inspired to deliver our best work every day.

At Sears Canada, we’re all about the customer. From our front-line staff to our technologists, at every level, we have the authority to deliver on and exceed our customer’s expectations of us.

A look inside Sears

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Benefits & Perks

Benefits and Perks

We offer all of team members a competitive compensation package including a flexible benefits program and a generous associate discount on most Sears merchandise and services. We are committed to encouraging internal development and providing career enrichment opportunities wherever possible.

Inclusive Work Environment

We’re here to capture the hearts and minds of our customers, and our employees. As we embark on our seventh decade, we continue to uphold our inclusive work environment through our strong values, our integrity and our passion in everything that we do.

Google for Work

At Sears Canada, we recognize the importance of work life balance. That’s why we use G Suite to give our team the flexibility to work from anywhere.

Born in the cloud, Google for Work supports our productivity, mobility and innovation efforts.

Sales Floor Associate, SEARS CANADA - RETAIL , Windsor, ON, CANADA