Create a job alert

Once a day, we'll send you new jobs on Workopolis that match this search.

Trainer

CALGARY SPORTS AND ENTERTAINMENT CORPORATION

Calgary, AB, CANADA

Training and Education

Director, Training

 

THE POSITION

 

At Calgary Sports and Entertainment Corporation (“CSEC”) we deliver excitement.  Our mission to connect people with sports and entertainment is our passion. If an industry that’s fast paced, dynamic, and passionate about guest experience excites you, come and join our team!

 

We are looking for a Director, Training to make an impact on developing our people and implementing seasonal and long-term business strategies to drive employee development within the department.

 

Key Accountabilities

 

  • Provide guidance and leadership to department employees and trainers.
  • Evaluate the current training programs and a needs assessment for the Food Services Department.
  • Develop a competency based training program for the Food Services team.
  • Assist in the development of support materials for training programs for new and existing employees along with tracking all training administered.
  • Create annual Food Services training budgets and objectives which contribute to the overall success of the department.
  • Provide strategic leadership around staff planning, recruitment and training programs.
  • Practice safe behaviors.
  • Actively mentor and coach staff.
  • Use adult learning principles to conduct training for new and existing employees
  • Work closely with department managers to support maintenance and continuous improvement of learning solutions, programs and tools to ensure strategies align and support CSEC goals and culture.
  • Establish priorities and provide necessary support to departments to ensure SOPs are created and followed accordingly.
  • Adhere to Learning and Development process and methodologies to fulfill delivery of scheduled training curriculum and sessions.
  • Manage day to day training activities and coordination of training schedules.
  • Coach and mentor food service team members to improve people through fostering a cohesive, engaged and positive team environment.
  • Create effective working relationships with food services team members, business partners and external stakeholders.
  • All other duties as assigned.

 

THE INDIVIDUAL

The successful candidate will have the following:

 

Educational Requirements:

  • Post-secondary education focused on Business Management along with Adult Educations and Training certificates within the hospitality field is ideal.

 

Required Skills/Experience:

  • 5+ years of progressive management and training experience within a hospitality venue.
  • Knowledge of the hospitality industry and a multifaceted organization.
  • Must be able to take direction and work independently in a fast paced environment.

 

Competencies:

  • Mission: Inspire our team to deliver exceptional experiences.
  • Vision: to be recognized as leaders in the hospitality industry through our commitment to deliver inspired experiences by leveraging innovation, operational excellence and investment in people.
  • Values:
    • Teamwork – through great Leadership – fostering trust in our teams, our partners, our fans and our community.
    • Integrity – doing the right thing at all times and in all circumstances.
    • Courtesy – demonstrating respect and consideration for others.
    • Strive for Excellence – in all that we do by taking pride in everything that we do.
    • Accountability – completely responsible for the actions we take.

 

HOW TO APPLY

If you are interested in this opportunity, please send your resume with a cover letter to jobs@calgaryflames.com; please include the job title in the subject line of your email.

About CALGARY SPORTS AND ENTERTAINMENT CORPORATION

The Calgary Sports and Entertainment Corporation family is a proven winner in the sports and entertainment industry but most of all it is a great place to work! Our employees play an important role in helping us achieve superior customer and fan satisfaction for every event that is held at the Scotiabank Saddledome and McMahon Stadium. We are committed to creating a winning work environment where all of our employees feel valued, respected, appreciated and have fun at each and every event they work. We are currently looking for energetic, enthusiastic individuals to work with an exciting and unique organization. Join our winning team!

Visit the website

What it's like to work at CALGARY SPORTS AND ENTERTAINMENT CORPORATION

It's Go Time

At the Calgary Flames we believe that each and every employee plays a crucial part in the success of the organization. Our energetic, enthusiastic individuals work together within our family to make a winning team. Come discover the fun, benefits and unique opportunities of working at the Scotiabank Saddledome!

Winning Culture

We know that each and every employee plays a crucial part in the success of the team. To make this work, all of our Winning Team Members share these same great qualities:

  • Enthusiastic
  • Energetic
  • Work cooperatively with others
  • Strong customer service skills
  • Committed to the organization

A look inside CALGARY SPORTS AND ENTERTAINMENT CORPORATION

image description
image description
image description
image description
image description
image description

Benefits & Perks

A Great Place to Work!

Besides working in a fun and unique environment, Calgary Flames staff have access to:

  • Discounted Staff Lunch room
  • Work Experience Program
  • Scholarships
  • Service Awards
  • FanAttic and Ticket Discounts
  • Growth Opportunity
  • White Hat Celebrations
  • Flexible Work Schedule
  • Rewards with our MVP Program
  • Lunch with the Players
Both Part- & Full-Time Benefits

We strive to take care of our employees, whether they are full-time or part-time.  That’s why we provide benefits for eligible Part-time and all of our Full-time staff. These include:

  • Dental and medical coverage
  • A health care spending account
  • RRSP matching
Popular Seasonal Events

Working with the Calgary Flames gives all of our staff members the opportunity to participate in many of the great staff events. Some of the most popular events include: Player/Staff Luncheon, Staff Golf Tournament, Part-Time and Full-Time Service Awards, Staff Slo-pitch Tournament, Staff Christmas Party, and the Kids Christmas Party.

Trainer, CALGARY SPORTS AND ENTERTAINMENT CORPORATION, Calgary, AB, CANADA
Apply Now