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Supervisor, Child & Family Support Program

VHA HOME HEALTHCARE.

Toronto, ON, CANADA

Healthcare Services and Wellness

Looking for more?

At VHA Home HealthCare, more is not just our commitment to clients, but to our incredible team of staff.

Creating opportunities for more independence; it’s what people in the community rely on us for and what VHA Home HealthCare (VHA) has offered for over 90 years. With over 2,500 health care professionals serving clients in eight Local Health Integration Networks (LHINs) in the GTA, London, Ottawa, Erie-St. Clair and Durham. VHA’s Client & Family Centred Care community based approach provides nursing, rehabilitation, personal support and home support services. Our caring, professional team offers spectacular care to Ontario seniors, families, adults and children living with disabilities or suffering from a chronic or terminal illness, helping them live life more independently, in comfort and with dignity. 

  

We are currently seeking a;

Supervisor, Child & Family Support Program (Permanent Full-time)

To provide case management, service coordination and supervisory functions in the Child & Family Program across the City of Toronto. To conduct home visit assessment for  all families admitted to the program. This includes developing service and discharge plans; conduct in home safety assessments, and monitor field staff performance and, link families to community resources.

 

To conduct intake assessment and process requests for service from potential families and referral sources. This includes telephone screening to determine program eligibility including a financial assessment and/or on-site service assessment, develop service plans and assist with goal setting and provide information and referral. You will schedule and supervise a team of Child & Family Support Workers, Volunteers and Students. This will include supervising and managing performances, conduct annual performance appraisals, hold quarterly team meetings, and monitoring staffing to ensure adequate staff levels. In addition, provide training and education to enhance and increase the staff competencies in working with families from diverse backgrounds.  You will participate in VHA services and quality initiatives. All activities are conducted within the policies, procedures and standards of confidentiality of VHA.

 

Key Skills, Experience and Behaviours Required for this Position:

  • Degree in Social Work with minimum 3 years working experience with children and families.
  • Experience in service planning and coordination.
  • Experience in supervision and performance management of staff.
  • Experience with program development and evaluation.
  • Strong communication and advocacy skills.
  • Experience in developing, training and education programs to Child & Family Support Workers (CFSW).
  • Excellent intake assessment, formulation and case planning skills.
  • Demonstrated strength in family and individual work and case management.
  • Knowledge of medical terminology and psychosocial assessment tools.
  • Demonstrated ability to assess family needs and formulate service care plans.
  • Working knowledge of Family Mental Health
  • Excellent problem solving skills, solution-focus approach and crisis intervention.
  • Skilled in service outreach and development.
  • Knowledge of community social and health services and established contacts with other agencies.
  • Knowledge and experience with practical application of employment and health & safety legislation.
  • Knowledge of the City, TTC routes, and the various components of the Agency preferred.
  • Excellent interpersonal, communication and organizational skills.
  • Advanced computer skills in word processing and data entry.
  • Demonstrate efforts to continuously develop and upgrade skills.
  • A valid Ontario Driver's licence and access to a vehicle is required. 

 

How to Apply

Our online application will allow you to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and working-environment fit, and should take about 10–15 minutes to complete. You can also get a copy of your personality assessment when you’re done by logging back into the tool after you complete your application.

VHA Home HealthCare is committed to creating an inclusive and diverse work environment. If you require any accommodation in the application process, please contact us with the “Need Help” button in the button in the application or contact us in advance.

Thank you to everyone who applies. We will review applications as they are received. We will only be contacting those selected for further discussion.

 

 

About VHA Home HealthCare

With the help of 2,000 health care professionals, VHA Home HealthCare has been creating opportunities for more independence for 90 years. Serving clients in eight Local Health Integration Networks (LHINs), our client and family centered, community-based approach provides nursing, rehabilitation, personal support and home support services. Offering competitive pay, benefits, flexibility and career support, we're looking for compassionate health care professionals to join our team. Let's continue to provide spectacular care to Ontarians living with disabilities or suffering from a chronic or terminal illness, helping them live life more independently, in comfort and with dignity.

Visit the website

What it's like to work at VHA Home HealthCare

Supporting health care in Ontario

We are a not-for-profit organization providing 24/7, multi-lingual health care and support services to Ontarians of all ages and levels of need. At VHA, our culture is centered around our clients. We’re a community-oriented, compassionate team who believes in providing the best quality care.

Supporting independence

Our vision is that everyone receives community support and home health care when, where and how they want it, and our mission is to create possibilities for more independence. Our core belief is that care must be client-driven, collaborative and committed.

Supporting an enriching experience

In-home personal support and health care provide a unique and rewarding experience that you won’t find in a hospital. It’s a different kind of care, one that offers clients the extra support and attention they need, and gives you the opportunity to get to know them on a personal level.

A look inside VHA Home HealthCare

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Benefits & Perks

Supporting your needs

At VHA you can also look forward to:

Flexible work schedules Continuous learning Comprehensive benefits package for eligible staff Pension Plan
Supportive team environment Professional development activities Employee Assistance Program (EAP)
Supporting your career

You’ll have easy access to supervisors and other members of the team for support and guidance. We’ll also financially support your professional development and help you fit your courses into your schedule. Plus, you and your family can access free counselling and other programs through our EAP.

VHA Home HealthCare Testimonials

Prathipa Balendran
Over the past few months, I’ve learned the importance of having the knowledge, skills and judgement in providing competent and safe care to some of the most vulnerable clients–children. I definitely have to thank VHA for facilitating and supporting my growth as a paediatric nurse. I work with such a wonderful team!

Prathipa Balendran, Registered Nurse - VHA Home HealthCare

Emily Fern
Everyone has been very supportive of me as a new hire and it’s been great to have had so much help getting started. I’m really impressed with all the ongoing learning opportunities VHA provides.

Emily Fern, Occupational Therapist - VHA Home HealthCare

Hannah Mohan
I have really appreciated the support that VHA offers. As a new hire, they provided me with a mentor who has been incredibly helpful as I learn about working in this role.

Hannah Mohan, Occupational Therapist - VHA Home HealthCare

Tsimba (Tina) Vudisa
Every day when I go home I’m so happy because I know that I made the difference in people’s lives. When I’m working with them (clients), the way they’re happy, the way they thank me. I can say that I can make a smile in people’s lives. And each time I can see that, for me it’s so rewarding.

Tsimba (Tina) Vudisa, Personal Support Worker - VHA Home HealthCare

Supervisor, Child & Family Support Program, VHA HOME HEALTHCARE., Toronto, ON, CANADA