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Residential Sales Manager


Montreal, QC, CANADA

Sales and Business Development

BDT - ADT Canada

Company overview:

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today's active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT helps provide peace of mind to nearly seven million customers, and it employs approximately 17,500 people at 200 locations. More information is available at

Position Summary:

The Residential Sales Manager is responsible for leading a team of Residential Sales Representatives ensuring budgeted sales targets are achieved and exceeded.  The successful incumbent will lead and develop a team of sales professionals   maintaining positive and collaborative business relationships with internal and external partners and suppliers.  

Duties and Responsibilities:

  • Meeting and exceeding defined sales targets

  • Recruit, train, coach and develop new and existing  talent  using a variety of methods  field

  • Implement and administer sales programs & sales activities in residential markets to maximize opportunities.

  • Develop sales representatives for advancement and success by evaluating and communicating performance and job expectations

  • Lead and coach a residential sales team into an effective prospecting machine

  • Constantly find ways to improve sales performance by assisting, training, coaching and developing

  • Performance Management of sales representatives on an ongoing basis, including their activity level, funnel & pipeline and performance vs objectives

  • Onboarding and sales skills development training 

  • Integration sales skills training and coaching

  • Build strong working relationship with other internal departments


  •  DEP in sales consulting and significant experience in the management of a residential sales team
  • Bachelor's degree in business administration or DEC in sales or business management (will be considered an asset) 

  •  Minimum of 5 years proven previous sales/sales leadership experience preferred.


  • Excellent interpersonal skills.

  • Exceptional written and verbal communication skills.

  • Aptitude for problem solving; ability to determine solutions for customer

  • Strong analytical and negotiation skills.

  • Self-motivated and able to work independently taking initiative in identifying and resolving problems

  • Proven leadership skills.

  • Computer knowledge with proven proficiency and knowledge of Microsoft office applications

  • Results oriented

  • Proven positive change champion and on the lookout for new technological trends

  • Bilingualism written and oral (French and English)


  •  Valid driver's license with clean driving record
  • Able to work flexible hours including evenings and weekends
  • Ambitious, proactive and  results-oriented, entrepreneurial mindset

ADT Security Services Canada, Inc. provides equal access to employment opportunities for all applicants and employees in accordance with applicable federal and provincial laws, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability or any other characteristic protected by provincial or federal law.

ADT Security Services Canada, Inc. is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity.  Accommodations are available upon request for all applicants with a disability throughout the recruitment process.  Please contact Human Resources at  if you require accommodation.  We will work with all applicants to accommodate their individual accessibility needs.

About ADT Canada

ADT is a leading provider of security and automation solutions for homes and businesses in North America. ADT's broad set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles.

Our Canadian business is headquartered in Montreal and Toronto.  With our network of qualified professionals specializing in the sale, installation, servicing and monitoring of electronic security systems, we serve more than 700,000 residential, commercial and industrial subscribers across Canada. We are looking for professionals who will continue to promote our new and affordable, cutting edge products and services to the Canadian market! More information is available at or

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Residential Sales Manager, ADT CANADA INC., Montreal, QC, CANADA