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Customer relations specialist

THE GREAT-WEST LIFE ASSURANCE COMPANY (THE)

Montreal, QC, CANADA

Customer Service

Downtown Montreal

Place Bonaventure (Bonaventure Metro)

 

If you want to be recognized and rewarded for your individual performance and contributions, Great-West Life offers you the opportunity to join a world class customer relationship team. 

 

As part of our team, you will respond to insurance benefit telephone inquiries initiated by the customer. You will deliver the highest level of customer service possible, remembering the customer is the centre of everything we do.

 

This position is a permanent full-time Monday to Friday role commencing Noverber 13, 2017.

 

Rewarding your work:

Great-West Life offers a competitive salary and bonus program that rewards performance tied to your individual and team objectives. You are also entitled to a comprehensive benefit package that provides you with options to reflect the needs of you and your family.

 

There are opportunities for advancement within the contact centre as well as the greater organization.

 

Hours of Operation:

Our customer relationship team works a 7.5 hour shift Monday through Friday within our Hours of Operation of 7:30 a.m. to 7:00 p.m.   

 

Environment and Work Balance:

Our customer relations specialists work in an environment that reinforces a sense of community among its employees. Our offices are bright and spacious and you may personalize your own workspace. Our customer contact centers are conveniently located along all major transportation routes. At Great-West Life, we foster an environment of support and recognition. 

 

Great-West Life is committed to investing in your future. To help you succeed in this role, Great-West Life initially provides an extensive six-week training program that will build your knowledge and skills. You are also eligible to receive further training to broaden your knowledge, qualifying you for greater compensation.

  • All applicants must have a high school diploma or equivalent.
  • Bilingualism (French and English) is required.
  • Previous customer service experience is desired.
  • You will consent to a criminal background check as well as the Government of Canada enhanced security screening, the cost will be covered by Great-West Life.

Apply Now!

Discover you opportunity today! #GreatWestCarrers 

 

Together Great-West Life, London Life and Canada Life serve the financial security needs of 12 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

 

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

 

Candidates who are selected for an interview will be contacted.

About THE GREAT-WEST LIFE ASSURANCE COMPANY

Great-West Life has been helping Canadians develop their financial security plans for 125 years. As one of the nation’s leading insurers, we serve over 12 million Canadians and are invested in making positive contributions in communities across the country.

Headquartered in Winnipeg, Manitoba, Great-West Life is a leading Canadian insurer, with interests in life insurance and health insurance, investment, retirement savings and reinsurance business, primarily in Canada and Europe. 

As one of Canada’s Top 100 Employers, we offer our employees competitive compensation and benefits, superior professional development and training and a supportive workplace committed to wellness and work-life balance.

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What it's like to work at THE GREAT-WEST LIFE ASSURANCE COMPANY

Be Yourself

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workplace that reflects the diversity of the communities in which we live and to creating an environment where every employee has the opportunity to reach their potential.

Get Involved

Building relationships is at the root of our success. We’re actively involved in the communities where we live and work, building stronger communities together. Partnering with the United Way and other organizations, we provide opportunities for our employees to positively contribute to their communities, supporting education, health, the arts, social services and more.

Benefits & Perks

Competitive total rewards

We offer a comprehensive total rewards package that includes:

  • Competitive and flexible benefit programs.
  • The opportunity for employees to buy or trade vacation days.
  • A share purchase plan, pension plan, group RRSP and discounted home and car insurance.
  • Additional insurance and home mortgages at discounted rates.
Grow with us

We believe in continuous learning. We’ll support your personal and professional development, and there are a wide range of career opportunities available. In addition to on-the-job training, employees have access to a variety of resources to further develop their skills, including financial support to enroll in industry-related courses.

Be healthy

Supporting employees’ health inside and outside the office is one of our top priorities.

We offer health benefits such as a wellness account, on-site fitness centre in some locations and social sporting events. We also support workplace mental health initiatives that further the work of the Great-West Life Centre for Mental Health in the Workplace.

Customer relations specialist, THE GREAT-WEST LIFE ASSURANCE COMPANY (THE), Montreal, QC, CANADA