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Overnight Freight Team Supervisor Full-Time


Brockville, ON, CANADA

Retail In-Store

Intro Statement

It can be a smile, remembering a name, or maybe even just a wave at the end of the day. Perhaps it's an unwavering desire to know about every product and service found within our walls and on our shelves. But whatever it is for you, we want to empower you to feel confident in unleashing it. Because at the Home Depot, the world's largest home improvement retailer, we know that the difference in our associates is what makes the difference for our customers. Discover how you can help others achieve their home improvement dreams. Apply to work at The Home Depot today.

Job Description


POSITION PURPOSE: The Freight Team Supervisor will assist the Freight Team Supervisor in overseeing operations of the Freight Team. They will provide outstanding service to Customers and drive the sales and profitability of the store. Freight Team Supervisors are responsible for receiving product into the store and ensuring "Grand Opening Day Readiness" each day. They meet this goal by unloading and inspecting the quantity and quality of merchandise, stocking shelves, organizing aisles and overheads, building end caps and staging merchandise for promotions. With direction from the applicable Department Supervisor, the Freight Lead ensures the receipt of all products into the store, entering of information about these products into the store's computer system, execution of inventory management and pack-down and as directed or needed pack-out. Freight Leads ensure merchandise is received, sorted, and staged within the store using safe and correct procedures from Distribution Centres, Less Than Truckload carriers, Parcel Carriers and directly from vendors. The Freight Team Supervisor must have a thorough knowledge of Home Depot's Handling Hazardous Materials program and will be responsible for the completion of all required Handling Hazardous Material tasks. Freight Leads, along with Freight Associates are responsible for ensuring receiving is clean, organized and clear of pallets and trash. Under the direction of the Freight Supervisor, Freight Leads will direct the activities of Freight associates. Freight Leads must have excellent communication skills and keep associates motivated through leading by example. Freight Team Supervisor customarily work flexible schedules, requiring availability and shifts could be scheduled on any day of the week.


. Walk Department from the Customer Experience perspective daily, ensuring Grand Opening Day readiness, ad execution (per Playbook) and flyer readiness.
. Ensure all Home Depot Standard Operating Procedures and policies in the Code of Conduct are communicated and adhered to by Associates.
. Responsible for overseeing work activity within department of responsibility when required
. Motivate Freight team Associates and assist with their development. Ensure all product from receiving area is brought out onto sales floor and in the correct bay and aisle, staged and ready for pack out.
. Ensure all overheads are neatly and safely organized
. Stock shelves to achieve 100% in-stock and overhead organizational plans, maintain aisle cleanliness and shoppability and signage in coordination with internal partners
. Fulfill the duties of a Freight Associate when required by business needs.
. Maintain cleanliness and ensure all trash / pallets are removed from receiving.
. Develop and maintain strong business partnerships with internal and external partners to ensure that merchandise is optimally staged, ordering issues are promptly addressed, etc.
. Manage clearance product, ensure damaged merchandise is identified and handled appropriately and complete negative on-hand investigations
. Prepare for yearly inventory
. Train D38 Freight Associates to complete all job responsibilities and tasks, acquire required product and departmental knowledge, and to deliver on customer service commitments.
. Provide supplemental support to secondary departments as necessary and cooperate with Associates, Supervisors and Managers, and complete work activities as assigned.
. Under the guidance of the Freight Supervisor, manage Associate's performance and provide input regarding performance appraisals, professional development and promotion of associates.
. Ensure that all Asset Protection standards and protocols are clearly communicated and followed, training is completed, proper PPE is available and used, and ensure a safe and clean working and shopping environment is maintained and Associates are held accountable to address unsafe work or customer practices
. Ensures that aisles and walking surfaces are safe.
. May be asked to represent the store as a key carrying/manager-on-duty (e.g., opening and closing store, signing for deliveries and price reductions, handling store level complaints in person or over phone)
. Adhere to work schedule, and follow all work and safety policies and support guidelines outlined in the Standards of Performance.

. Must fulfill minimum time-in-position and performance management code requirements of V2
. Ability to lift up to fifty pounds repetitively
. Lift equipment licensed, preferred
. Detail-oriented; able to work independently and as part of a team; self-motivated to drive completion of tasks as quickly and accurately as possible; able to work a flexible schedule

Closing Statement

Thank you for applying to The Home Depot Canada. If helping people comes to you as naturally as smiling, then our customer-facing career opportunities may be a perfect fit you. Please note applications will only be accepted online and only those candidates under consideration will be contacted. The Home Depot Canada is committed to diversity and is an Equal Opportunity Employer.
About Home Depot

The Home Depot's values are the fabric of our unique culture and are central to the Company's success. More so, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hallmarks of our culture. Thinking about a part-time job or working during the summer? Looking to start your career or build your experience? Then The Home Depot is the place for you. We offer a full range of full-time, part-time and seasonal positions behind the scenes, getting our stores ready for our customers and providing the best customer service possible.

Visit the website

What it's like to work at Home Depot

Taking care of our people

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Doing the right thing

We exercise good judgement and accountability by “doing the right thing” and not just “doing things right”. We work hard to understand the impact of our decisions, and we accept responsibility of our actions.

Entrepreneurial spirit

The Home Depot fosters innovation by encouraging associates to initiate new and creative ways of serving our customers and improving the business, and to spread best practices throughout the company.

A look inside Home Depot

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Benefits & Perks

Building strong, sustainable communities

The Home Depot strives to be the best corporate partner possible in our communities. We make positive contributions as a neighbour, an employer, a retailer and as a profitable investment opportunity through the successful and strategic operations of our company. Giving back is a core value at The Home Depot and is a passion for our associates. Through Team Depot, our associate-led volunteer program, The Home Depot associates are encouraged and empowered to take a leadership role in the community.

Caring for our associates

The Home Depot offers a total value benefits package to all our permanent associates plus their eligible dependents and spouses. With everything from health and financial benefits to paid time off and tuition reimbursement, we’ve got you covered!

  • Health benefits
  • Maternity and paternity leave
  • Bonus plan
  • Employee stock purchase
  • Time off benefits
  • Tuition reimbursement
  • Retirement plans
  • Care program: free employee assistance service
  • Orange advantage: discounts on group home and car insurance, computers, and more.

Home Depot Testimonials

Michael De Young
By taking care of our community, The Home Depot provides the tools and platform needed for growth by empowering associates to take an action oriented approach to drive results forward.

Michael De Young - Home Depot

Chantel Lyew
Home Depot has a lot of care and compassion for their employees. It’s a company that cares about our career development, growth, learning, health, community giving and personal life balance. This environment makes me happy to come to work every morning.

Chantel Lyew - Home Depot

Chris Lewis
Working at the Home Depot gives you the opportunity to create innovative responses to challenging industry trends. The ability to do this within a creative, diverse and supportive team makes it an even more rewarding experience!

Chris Lewis - Home Depot

Overnight Freight Team Supervisor Full-Time, HOME DEPOT CANADA, Brockville, ON, CANADA