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Restaurant Managers - Kelsey's


Oakville, ON, CANADA

Hospitality and Food Service



Cheers to your Career!


Kelsey's is seeking Restaurant Managers


 for our Oakville location!




 At Kelsey's we're constantly on the lookout for the best Associates to join our team! We are looking for team members who share the same passion and purpose - to deliver the Perfect Guest Experience to our Guests, each and every time.



-Assists in the day-to-day leadership and management of a Kelsey's restaurant as directed by the General Manager (GM)

-Accountable for key financials (Sales, SRS, IBCC, EBITDA) and KPI's (Net Promoter, Guest Experience, Steritech, Engagement, Turnover) in partnership with the management team.

-Responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements happen. Develops the ability to effectively run both front and back of the house and lead all shifts to Brand standard.  As a fully trained Assistant Manager, supports the GM in all aspects of operating a "Benchmark Restaurant" to the Brand standards, creating a perfect guest experience every time while focusing on on-going associate development.


Core Role:

-Guest Experience

-People Development

-Sales and Profitability

-Standards and Controls



 -Post secondary degree/diploma (BComm. Or Hospitality) or equivalent

-Must possess the "Hospitality Gene" - Passion for People and Excellence


Leadership Fit Criteria:


-Drive - You are happy, but not satisfied.  You keep raising the stakes with your associates, your operation and most importantly, yourself.  You are not afraid to take decisive action.  This inspires confidence in your associates and helps drive a perfect Guest experience every time.


-Inspiration - You are a new-fashioned leader.  You are a collaborator and you build teams that are rich in talent and self-motivation.  Your style is not rigid, but flexible, and you can accommodate the styles of others in your own.  Most of all, you act with integrity, value diversity and create a contagious passion around pleasing your Guests.


-Anticipation -   You can imagine what the future will look like and you can create a vision for growth.  This makes you highly proactive.  You also understand the business and how things inter-relate, and can manage both the big picture and the smallest detail.  You anticipate barriers that lie ahead and this make you more willing to take the appropriate risks.


-Focus - You can set priorities and work fast.  You do not fear ambiguity and change, but feel comfortable with both.  You can separate what is urgent from what is important while staying agile and adaptable at all times.


The successful candidate is expected to be a leader in demonstrating behaviours consistent with Cara's Principles.


Confidentiality regarding all applications is assured.


If you are interested in this opportunity please apply on line As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.

Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process


We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls please

About CARA Operations

CARA Operations Limited is Canada's leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey's, Montana's, Kelsey's, Milestones, Pubs, Bier Markt, East Side Mario's, Landing Group, and New York Fries. With this diverse portfolio of restaurants, our Home Office Associates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety isn't the only thing we offer, along with competitive compensation, we care about you and your career growth. That is why when you join CARA, you're automatically enrolled in CARA University, our training and learning centre, providing you with the tools to not only do your current job well, but to continuously develop throughout your career.

Visit the website

What it's like to work at CARA Operations

Grow from within

We believe in a strong “grow from within” culture and your development is our priority. Few companies are more committed to creating opportunities to take on new challenges. You will receive training and continuous learning throughout your career.

Inspire excellence

We encourage a supportive environment within Home Office and across all 840 restaurants. We are motivated to deliver our best and help our restaurants do them same. We also value collaboration and open communication, thanks to our bright, open office environment.

Be a leader

We are committed to developing leaders at our Home Office and prioritize training to develop the next generation of trailblazers in the company who will motivate and inspire all Teammates to ensure that CARA continues to be an industry leader and drive growth.

A look inside CARA Operations

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Benefits & Perks

Competitive Rewards

At CARA, we genuinely care about our employees, so along with competitive total rewards package, we are proud to offer:

  • Onsite gym facilities
  • Subsidized cafeteria
  • Free parking
  • Flexible and summer hours
  • RRSP matching program
  • Group benefits – 100% Employer paid
  • Graduated vacation
  • 20% discount at most CARA Brands
World-class training at CARA University

CARA University is a national program that provides competitive, customized training solutions for both franchise and corporate restaurants. When a trainee joins the CARA team, a customized learning path is created, equipping them with the knowledge, tools and training they need. Restaurant Leadership Certification is a best-in-class training program specifically designed to prepare and develop new managers and franchise partners.

CARA Operations Testimonials

I am amazed by how many leaders of mine took the time to develop me and give me opportunities I never even knew I wanted. Today, I am an Assistant Business Manager in our Strategic Sourcing department and I really love it.

Elisa Nobrega, Assistant Business Manager - CARA Operations

I know it sounds cliché to say “it is the people that make a company”…. but nothing could be more surprisingly true! We have an amazing team, who respect each other and go above and beyond to help each other succeed.

Brenda Norwich, Leadership Team Manager - CARA Operations

CARA’s diverse portfolio gives you the opportunity to work on nine very unique national Brands that are all at different stages of maturity. It is truly exciting to be a part of and gives you, as an Employee, lots of opportunity to grow.

Jason Cassidy, Sr. Manager Digital & Creative - CARA Operations

Restaurant Managers - Kelsey's, CARA OPERATIONS LIMITED., Oakville, ON, CANADA