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Counter Sales & Delivery Associate


Burlington, ON, CANADA

Supply Chain and Logistics


             Why HD Supply?

    • Comprehensive Benefits Package
    • Positive Culture and Team Environment
    • RRSP Matching Plan
    • Internal Learning Centre for Career Development
    • Competitive Salary
    • Opportunities for Career Growth
    • Wellness Program
    • Tuition Reimbursement

Burlington Branch

 Job Summary

 Responsible for delivering supplies to customers when required, managing counter sales and customer relations

 Major Tasks, Responsibilities and Key Accountabilities

  • Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status
  • Takes special orders and keep customers updated on progress
  • Acts as liaison between warehouse supervisor and customers
  • Ensures purchase orders are completed. Pulls orders as required
  • Answers telephones and ensures counters are properly stocked
  • May drive truck to pick up incoming stock or deliver materials to designated locations or operate forklift or other machinery in order to complete tasks

Nature and Scope

  • Selects correct processes from clearly prescribed rules, past practices or instruction
  • Seeks advice and guidance on non routine or problem areas from supervisor
  • Deviations from the norm are cleared by the supervisor
  • Under close supervision, exercises limited latitude/independent judgment
  • Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor

Work Environment

  • Heavy lifting as required  (must be able to lift 50 lbs on a regular basis)

Minimum Qualifications

  • Must be eighteen years of age
  • Drivers abstract required meeting the following minimum requirements:  2 or fewer speeding tickets, and no distracted driving tickets/infractions 


Education and Experience

  • HS Diploma or GED required
  • 1-2 years of experience in area of responsibility

Preferred Qualifications

  • Industry experience considered an asset
  • Advanced knowledge of Microsoft Office
  • Experience working with Great Plains considered an asset
  • Knowledge of machines and tools, (product knowledge) would be considered an asset
  • Forklift experience would be considered an asset

Critical Competencies to Drive Business Results

  • Strong team player with a POSITIVE ‘’can-do’’ attitude and passion for excellence
  • Exceptional communication skills and well-developed interpersonal skills
  • Strong appreciation for excellence in customer service is a MUST
  • Reliable, confidential and conscientious
  • Strong initiative and ability to handle increasing responsibility over time
  • Excellent time management /organizational skills with ability to meet demanding deadlines in an extremely fast-paced environment
  • Strong attention to detail
  • Strong business acumen WITH a sense of urgency
  • Ability to work with a high level of energy and focus
  • Excellent problem solving and analytical skills



When you join HD Supply, not only do you join one of the largest industrial distributors in North America, but you also become part of a strong family where you can Build Your Best Life! HD Supply provides a broad-range of products and services to customers in the Infrastructure and Power, Maintenance, Repair and Operations (MRO) and Specialty Construction sectors. By partnering with top manufacturers to maintain an unparalleled sourcing pipeline, we provide our customers with unmatched access to the products and solutions they need to succeed, leveraging our robust assortment of approximately one million SKUs to deliver quality products at competitive prices.

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Counter Sales & Delivery Associate, HD SUPPLY CANADA INC., Burlington, ON, CANADA