Looking for more?
Want to be part of a dynamic, caring and committed team that helps people get the healthcare services they need to live with independence and dignity? VHA Home HealthCare wants to hear from you!
We are currently seeking a Health Services Scheduling Coordinator Permanent part-time position (work from home)
What is the job?
As a Health Services Scheduling Coordinator you will help our clients maintain their independence and brighten their day by fielding client calls and ensuring their services are scheduled in a timely manner. You’ll work in a fast-paced high energy customer service centre, communicating with clients, families, funders and clients’ Health Care Teams including Personal Support Workers, Nurses and Rehab Service Providers. You’ll be supported by a passionate team and state- of-the art technology that enables you to coordinate services, accept new client referrals, schedule service changes and maintain client service plans.
Permanent Part-time (work from home)
Shifts will be on Mon, Wed and Fri - 4:30pm-9:30pm and Sun 1:30pm-9:30pm
Participation in the on-call schedule required - one in five weeks
Work From Home Requirements:
- A landline phone with headset
- Hi-Speed Internet and a telephone landline
- A PC or laptop with Windows 7/8.1/10 or Mac
- Anti-virus software
- Access to a quiet and private designated work area
Am I qualified?
The ideal candidate has completed Post-Secondary Education (in healthcare preferred) and has related work experience in a direct client service role or an environment where staff and clients are your number one priority. Ideally you also have experience working in a healthcare organization/agency or in an administrative position that required extensive scheduling/multitasking.
Excellent communication skills that demonstrate empathy, compassion and a client and a family-centred approach are essential to this role. Solid time management skills, attention to detail and the ability to prioritize tasks are equally important. You must be able to work independently while being flexible enough to support the team as changes arise.
Satisfactory completion of the technical skills testing is required.
How to Apply
Our online application will allow you to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and working-environment fit, and should take about 10–15 minutes to complete. You can also get a copy of your personality assessment when you’re done by logging back into the tool after you complete your application.
VHA Home HealthCare is an Equal Opportunity employer that is recognized by Accreditation Canada. We are committed to creating an inclusive and diverse work environment. If you require an accommodation, let us know in advance, or select the tab on the side labelled "Need Help?", or let us know in advance.
Thank you to everyone who applies. We will review applications as they are received. We will only be contacting those selected for further discussion.
VHA Home HealthCare is an Equal Opportunity Employer. VHA is committed to creating an inclusive and diverse work environment. If you require an accommodation, let us know in advance. Accredited with Exemplary Standing by Accreditation Canada. An RNAO Best Practice Spotlight Organization designate and;A founding member agency of United Way Toronto.