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Corporate Sales Specialist (1 Year Contract)

GOLF TOWN CANADA.

Vaughan, ON, CANADA

Sales and Business Development

Golf Town is a place where golf devotees put their love of the game to use, building and sharing their knowledge of the latest industry trends. As leaders, innovators and lovers of the game, we work together in a highly professional environment, spreading passion for the game through our Green Jacket Experience, and giving our customers the best advice, equipment, apparel, club repair, services, and accessories. And we're teeing up with great Associates to do the same.

Join a company that not only thrives on bringing the excitement of golf to a growing audience of fellow enthusiasts, but also recognizes the value of attracting and retaining a great team.

The specialist will perform a variety of corporate sales, marketing and customer service activities to support stores and customers for insurance sales and corporate sales. In addition, the individual will provide a variety of administrative support and reporting activities to the business.

Description of Job Responsibilities:

CORPORATE SALES:
Store Support:

  • Provide superior customer service over the phone to assist customers in placing orders and catalog requests, answer questions about product availability and shipment tracking.
  • Work closely with the merchandise team and vendors to assess and maximize product assortment and pricing.
  • Efficiently enter customer information and conversation notes in to electronic order database.
  • Provide customer service to our retail stores as they place orders for their customers.
  • Provide quotes to stores for large corporate orders.
  • Assist and support on-the-job training for new hires and existing associates within our stores.

Follow up on Customer Orders:

  • Work with stores to ensure sales order information is complete.
  • Daily communication with stores regarding the status of order/back orders, colour changes, product changes, quantity changes, artwork delays and shipping methods.
  • Art work proof and formats are to be approved by the customer and/or store in writing, either fax or e-mail.
  • Ensure art work proof and formats are returned to the Suppliers on a timely basis, once approved.
  • Daily communication with the Suppliers to verify when the goods will be ready, how and where they will be shipped.

QA, Shipping and Delivery of Customer Orders:

  • Track courier shipments to/from all destinations.
  • Co-ordinate, in advance with the NLS on any packaging jobs required and advise the store if any labour charge will apply (if so apply charges to the sales order).
  • Orders received are to be checked for quality control and approved by the store for shipping.
  • Contact Supplier for any “direct to the customer” freight charges & to verify quantities shipped.
  • Contact the Supplier to clear any discrepancies.
  • Ensure correct costs: pricing, freight, art and incidental are applied against the sales order.

INSURANCE SALES:

  • Oversee and monitor all incoming insurance quote requests via email, exclaim, fax or by phone.
  • Provide recommended replacement of product and insurance pricing on all golf related items pertaining to each individual claim.
  • Email or fax completed quote to the insurance company, stores, and/or the insured directly.
  • Liaison between stores/insurance companies’/insurance customers in relation to any golf replacement claims.
  • Field all insurance related inquiries.
  • Facilitate and follow up all approved claims through one of our Golf Town locations.
  • Run monthly reports on insurance spend in store.
  • Eventual prospect of branching out and meeting with the insurance companies to maintain and grow the insurance business partnership with Golf Town.

Essential Requirements and Qualifications:

  • College diploma in sales, business or equivalent experience is an asset.
  • Promotional products industry knowledge and experience an asset.
  • Bilingual (fluent in English and French - written and oral) an asset.
  • Strong interpersonal and relationship building. Able to identify business opportunities (up selling, cross selling etc.) and capitalize on them effectively.
  • Demonstrated communication and customer service skills.
  • Solid organizational and time management skills coupled with excellent attention to detail.
  • Able to work in a fast-paced environment where multi-tasking is a key ingredient of success.
  • Strong working knowledge of Microsoft word, and excel. Knowledge of sales support software is a strong asset.
  • Passion for golf.
About Golf Town

Golf Town is a place where golf devotees put their love of the game to use, building and sharing their knowledge of the latest industry trends. As leaders, innovators and lovers of the game, we work together in a highly professional environment, spreading passion for the game through our Green Jacket Experience, and giving our customers the best advice, equipment, apparel, club repair, services, and accessories. And we're teeing up with great Associates to do the same.

Join a company that not only thrives on bringing the excitement of golf to a growing audience of fellow enthusiasts, but also recognizes the value of attracting and retaining a great team.

Visit the website

What it's like to work at Golf Town

Put your passion to work.

Golf Town is a place where golf devotees put their love of the game to use, building and sharing their knowledge of the latest industry trends. Come work with us in a highly professional environment, spreading your passion for maximizing enjoyment of the game.

An open course.

At Golf Town we believe it’s critical to attract and retain strong people. Once we hire top talent, we work together with our Associates. We strive to create a supportive, positive work atmosphere that fosters more than how to sell golf equipment.

Most trusted.

We’re extremely proud to have the respect of our customers in the golf community.
As a leader in engaging with golf enthusiasts, we have been attracting top talent through our reputation, incentives & benefits, and growth & learning opportunities. 

A look inside Golf Town

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Benefits & Perks

Live Well, Play Well.

As a Golf Town Associate, you can look forward to leading retail industry health benefits and incentives, including:

  • Health & Dental Benefits for Full-time and Part-time Staff
  • Flexible Hours
  • Employee Assistance Program
  • RRSP Contribution Plan
  • Deferred Profit Sharing Plan
  • Professional Development Opportunities
  • Career Growth Opportunities
Our Game is Your Game.

Golf Town Associates are specialists in their field, knowledgeable and passionate about the game of golf, all while providing top-notch customer service. This is why we encourage all Associates to take advantage of opportunities to learn about new equipment. Plus we offer amazing staff discounts on all the latest gear!

Golf Town Testimonials

Working at Golftown gives me a sense of accomplishment, every day is different and allows me to touch different professional spheres and nothing is redundant. The atmosphere of work feels like we are a team and a little like a second family and I know the feeling of mutual between the other employees of the stores. With 14 years within the company, the contact and open-mindedness with the top / people of the office head of Golf Town is easy. I love the customers, this job allows me to make pleasant encounters and people are pleasant and always in a good mood, they have fun when they shop! The challenge to do the impossible for the customers and to create a sense of belonging between them and our company.

Karine G., Assistant Manager in Boisbriand, Quebec - Golf Town

I first joined Golf Town as a student working part time as a sales associate during the school year. From day one, I realized the investment the company had made to its employees and was fully committed to offering the highest level of customer service. This amazing culture has remained consistent throughout the years and has motivated me to become a general manager and continue to be part of a team dynamic that thrives on growing the game of golf. I can honestly say that it has been a fun ride and I am proud to be a part of this exceptional organization.

Michael M., Assistant Manager - Golf Town

For over 8 years now, I've had the pleasure of working for one of the best retailers in the world in Golf Town. Golf Town emphasizes a customer first approach, focusing on service, quality of selection and a best in class retail environment, both in store and on-line. That same focused approach has always been applied to staff development, whether it's been a focus on product knowledge training or developing a stronger business acumen, Golf Town's dedication to continued retail education has allowed me to grow within the company, from Assistant manager to my current role of Senior Merchant of Clubs. There is simply no other company in the world that could have given me the same experience as Golf Town.

Geoff P. , Golf Town Senior Merchant – Clubs at Store Support Center - Golf Town

Corporate Sales Specialist (1 Year Contract), GOLF TOWN CANADA., Vaughan, ON, CANADA
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