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Technical Writer

UTC AEROSPACE SYSTEMS

Oakville, ON, CANADA

Administrative and Clerical

UTC Aerospace Systems (UTAS) is one of the world's largest suppliers of technologically advanced aerospace and defense products. Landing Systems (LS) is a business unit within UTAS and our products consist of the manufacture, design, repair, overhaul and sales activities of landing gear, wheels and brakes, and braking systems. We are a major supplier to the commercial aerospace industry as well as the United States Government Department of Defense.

Every second a plane takes off with UTC Aerospace Systems equipment onboard. From space exploration and defense to today’s more electric, more intelligent, more integrated aircraft – our systems make modern flight possible. And by “make it possible,” we mean: we start it, power it, control it, ventilate it, quiet it, land it, stop it and monitor it. We have more than 41,000 employees across 150 countries working at the forefront of technological innovation. Thanks to their efforts, our global reach and our market-leading position, we do big things no one else can do.

 

Today, the fully integrated landing systems we design, test and manufacture help millions of passengers reach their destinations safely. But we aren’t satisfied with today’s success. Our global Landing Systems team is committed to continuous improvement – we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us!

Reporting to the Supervisor, Technical Publications, as the Technical Writer you will author Technical Publications such as Component Maintenance Manuals (CMM); Service Bulletins (SB); Service Information Letters (SIL); Instructions for Continued Airworthiness (ICA) in support of airframe manufacturers’ Aircraft Maintenance Manuals (AMM) or other maintenance documentation for UTC Aerospace Systems - Landing Systems proprietary and non-proprietary products. In addition you will provide technical support liaison for internal and external customers, which may include some on-call duties after-hours, weekends and holidays.

 

Primary Responsibilities:

  • Author and revise technical publications in a timely manner and in accordance contractual obligations and manage internal and external approval processes.
  • Creation and maintenance of technical documentation in accordance with specifications, in particular ATA 100/2000/2100/iSpec 2200 and S1000D through observing production and usage as well as interviewing engineers and designers, studying drawings, CATIA models, specifications and acceptance test procedures.
  • Documents include: Component Maintenance Manuals (CMM), Component Maintenance Publications (CMP), Aircraft Maintenance Manual (AMM) tasks, Service Bulletins (SB), Service Information Letters (SIL) using released Engineering documents, recommended inspection and rectification criteria and Manufacturing Engineering processes.
  • Liaise with airframe manufacturers in the exchange of technical data.
  • Provide technical support of UTC Aerospace Systems - Landing Systems products to internal and external customers, including airlines, leasing companies and service providers.
  • Provide Aircraft On Ground (AOG) support as needed by the business and customers.
  • Must be flexible in supporting occasional on-call duties after-hours, weekends and holidays.
  • The job requires an individual who enjoys taking ownership of a project and seeing it through to completion; confident in their ability to interact at all levels and a proven customer centric focus.

 

Qualifications:

  • Minimum College Diploma in a relevant technical discipline.
  • Minimum of 5 years related aircraft or aviation experience with landing gear, mechanical and/or electro-hydraulic / actuation systems.
  • Excellent communication and very strong customer service skills.
  • At least 3 years of Technical Writing experience in a manufacturing environment with preference given to those with Aerospace experience.
  • Experienced process planner, familiar with machining, heat treating and plating an asset but not a requirement.
  • In-depth knowledge of landing gear and flight control actuation systems a definite asset.
  • Must be self-motivated with attention to detail.
  • Aircraft or component maintenance experience is an asset.
  • Approved Maintenance Organization (AMO) experience an asset.
  • Familiarity with Canadian Aviation Regulations (CARs), FAA Federal Aviation Regulations (FARs) or equivalent EASA or other airworthiness authorities’ requirements an asset.
  • Candidate must be comfortable utilizing Microsoft Office Suite, FrameMaker, CORENA Suite, Corel Draw, CATIA and Innovia.
  • Must be able to communicate and write in clear instructional English.
  • Must use own initiative, while being assertive in ensuring tasks are completed to schedule; ability to work under pressure and to manage multiple tasks.
  • UTC Aerospace Systems - Landing Systems is an equal opportunity employer committed to advancing diversity in the workplace. EOE D/F/M/V
  • Successful candidate must meet all requirements under ITAR and CCGP
About UTC AEROSPACE SYSTEMS

Every second, a plane takes off with UTC Aerospace Systems equipment on board.
From space exploration and defense to today’s more electric, more intelligent, more integrated aircraft – our systems make modern flight possible! 

And by “make it possible,” we mean: we start it, power it, control it, ventilate it, quiet it, land it, stop it and monitor it. We have more than 41,000 employees across 150 countries working at the forefront of technological innovation. 

We do BIG things no one else can do. And, we look forward to exploring what BIG things we can do together! 

Come soar with us.

Visit the website

What it's like to work at UTC AEROSPACE SYSTEMS

Where Ingenuity Takes Off

At UTC Aerospace Systems, we recruit the best talent and use the best processes to solve some of the industry's greatest challenges - safely, ethically and responsibly.

Whether you are interested in engineering, finance, human resources, information technology or operations, UTC provides unique opportunities for career development and professional growth.

Move Your Career Forward

We are inventing a better, faster, more efficient tomorrow. As a worldwide leader in the building and aerospace industries, we seek talented students, recent graduates, professionals and transitioning military to create innovative products and solutions that will power the future and deliver peace of mind where it matters most.

A look inside UTC AEROSPACE SYSTEMS

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Benefits & Perks

Benefits That Offer Value

We provide our employees with:

  • An overall competitive, quality benefits program that is responsive to your and your family’s changing needs.
  • Access to personalized, interactive tools and resources so you can get involved with your benefits.
  • Maximum flexibility and choice in your options.
Employee Scholar Program

Offered in addition to our on-the-job and professional development programs, the Employee Scholar Program covers eligible expenses for classes taken by eligible employees in any field of study at UTC-approved educational institutions. It also provides paid time off for related academic work and pays covered expenses.

We’ve Got You Covered

At UTC, we know that we all have competing demands for our time. That’s why we offer a wide range of perks to help our employees today and 20 years from now:

  • Savings Plan and Personal Financial Guidance
  • Health Insurance
  • Purchased Vacation
  • Part-Time Benefits
  • Flexible Work Arrangements
  • LifeWorks Program

Awards

Technical Writer, UTC AEROSPACE SYSTEMS, Oakville, ON, CANADA
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