Assesses and responds to employer needs and/or requests for further assistance from SAFE Work, makes appropriate referral(s) as needed.
Assesses information received to identify unsafe work practices, makes the appropriate referral(s).
Enters workshop schedule and location information into electronic training system, maintains participant information, monitors inventory of workshop training material and reorders as needed.
Acts as the primary point of contact for customers coming to the SAFE Work office. Responds to questions related to prevention services and requirements under a wide range of occupational safety and health legislation (Acts, Regulations, Codes), greets workshop attendees and other visitors.
Provides assistance with navigation of the SAFE Work website and provides awareness of SAFE Work prevention information and resources available to aid with development and maintenance of safety and health systems at Manitoba workplaces.
Provides assistance to employers inquiring about registering for online SAFE Work report access.
Performs other related duties as assigned.
Minimum two (2) years recent experience interpreting and applying safety legislation and best practices to resolve customer inquiries/concerns
Knowledge of hazard recognition and controls, and prevention and safety management systems
Proficiency in the use of a personal computer in a Windows environment
Typing speed 35 wpm (error rate less than 5%)
Ability to perform accurate and detailed work
Ability to communicate effectively, verbally and in writing
Ability to provide excellent customer service, in sometimes confrontational situations
Ability to organize and prioritize workload
Ability to work independently and in a team environment
Client Service Orientation
Planning, Organizing & Follow up
Screening decisions are based on information outlined in your resumé and cover letter. Your work performance must be satisfactory for your application to be considered. If applying for or out of a term position, please note that article 10.09d of the Collective Agreement may apply.
During the WCB's assessment, interview, or hiring process, accommodations are available upon request.
For external candidates, a satisfactory criminal record check and verification of education will be required for the successful candidate.
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