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Pharmacy Assistants (Diabetes Express

Bayshore HealthCare

Markham, ON, CANADA

Healthcare Services and Wellness


Under the direct supervision of a licensed Pharmacist, the assistant works under the guidance of the Pharmacist to process prescription refills, perform ODB and private third party billing, interacts with Patient Assistant Programs, home delivery medication and patient scheduling . The assistant may also be required to assist with preparing medications and monitor inventory.


    • Assist the pharmacist in maintaining federal, provincial, and local laws, accrediting body standards, and Policies and Procedures (P&Ps).
    • Schedules patient for repeat medications
    • Perform prescription data entry to track drug lot numbers as required

    • Assists the pharmacist in entering prescriptions into the prescription software (Kroll), and filling/billing such prescriptions
    • Assists the pharmacist in filling refill medications through the prescription software (Kroll)
    • Communicates with patients regarding their third party insurance provider, or ODB, to resolved billing issues
    • Communicates with patients' third party plans, or ODB, to troubleshoot rejected claims
    • Assists the pharmacist in preparing compounding sheets for the preparation of medication
    • Assists the pharmacists in the preparation and labeling of medications as allowed by law.
      • Appropriate assembly of drugs and supplies by matching codes and quantities from the compounding document,
      • Correct labeling of product,
      • Ensuring compounding product gets matched to the right delivery just prior to shipping

    • Assists the pharmacist in maintaining appropriate inventory levels.
    • Orders, receives and stores medications and supplies in appropriate environment
    • Performs physical inventories according to (P&Ps)
    • Maintains pharmacy records including filing and documenting required information on dispensing records.
    • Communicates appropriately with all members of the healthcare team.
    • Documents appropriately according to P&Ps, all activities using required paperwork (logs)
    • Participates in Performance Improvement and Quality Assurance activities education programs and department/branch meetings.
    • Performs other duties as assigned.

Education and Experience

  • Pharmacy Assistant Certificate/Diploma from an accredited institution is preferred.
  • Experience in a busy community pharmacy setting using Kroll is preferred.


Other Skills and Abilities

  • Organized and disciplined; strong computer skills

About Bayshore HealthCare

Bayshore HealthCare is one of the country's leading providers of home and community health care services. We partner with government and corporate organizations to enhance the quality of life, well-being, dignity and independence of people of all ages across the country to make them comfortable in their own homes. We are a caring team that's making a difference through compassion, innovation, leadership and personal commitment. Named one of Canada's Best Managed Companies since 2006, we have exceptional opportunities for health care, pharmaceutical, rehabilitation and dialysis professionals to advance their careers in over 100 locations in all provinces.

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What it's like to work at Bayshore HealthCare

A Canadian Leader

A proudly Canadian company since 1966, we are one of the country’s leaders in Healthcare. We have established ourselves in other areas where our community needs care-Bayshore Healthcare, Bayshore Home Health, Bayshore Speciality Rx, Bayshore Therapy and Rehab, Bayshore Dialysis. Our goal is to do whatever it takes to make people comfortable.

Our Principles

We are passionate and caring. We imagine being the difference. We live our values of compassion, reliability, teamwork, innovation, leadership and personal promises to make a difference.

Our Areas of Care
  • Nursing and personal care
  • Home support and companionship
  • Temporary staffing at care facilities
  • Pharmaceutical products and services
  • Infusion clinics
  • Therapy and rehabilitation services
  • Dialysis centres

A look inside Bayshore HealthCare

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Benefits & Perks

We value our employees
  • Competitive compensation and benefits
  • Group RRSP
  • Flexible work schedules
  • Full or part-time hours
  • 24-hour clinical and operational support
  • Thorough orientation
  • Student placement programs
A wide range of career choices

Our flexible options to suit your career goals and lifestyle include a variety of opportunities to give you a choice of assignments and locations, a collaborative team environment and autonomy to work independently. We rely on your expertise and professional judgement and support you with rigorous clinical standards and comprehensive training. We also offer internal training programs and financial support for continuing education.

Bayshore HealthCare Testimonials

I get a lot of job satisfaction from the work I do with clients because I really feel like I’m making a difference in their lives. I feel I can take the time to deal with the whole person and deliver the kind of quality care that’s important to me.

Charlene Hagermann, RN Simcoe County, ON. - Bayshore HealthCare

I’m a single mother of two. Bayshore has given me the opportunity to be in the work force and still have time for my children. The support from staff is great while I’m working in different environments such as clients’ residences, nursing homes and hospitals.

Delores , Personal Support Worker St Catherines, ON. Branch - Bayshore HealthCare

I always feel respected for the job I do – which helps me to work to the best of my abilities – always receiving positive feedback and constructive pointers when needed. I appreciate all the things Bayshore has given me in my career and look forward to many more positive working years with the company.

Krystal , HSC/ Human Services Counsellor - Bayshore HealthCare

Pharmacy Assistants (Diabetes Express, Bayshore HealthCare, Markham, ON, CANADA