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Technical Writer


Winnipeg, MB, CANADA

New Flyer BDT

Posted On: Tue, Oct 10, 2017
Closing On: Fri, Jan 26, 2018

Category: Publications
Department: Aftermarket Organization


711 Kernaghan Avenue
Winnipeg, Manitoba
R2C 3T4

Job Description

New Flyer Industries - North American's leading manufacturer of Heavy-Duty Transit buses in the U.S. and Canada is looking for a Technical Writer.

We hope you'll join us as we develop new greener, leaner and cleaner transit solutions in a responsible way. Don't settle for a job when you can get ahead in a career.

Position Summary:

As a key member of our Publication's team, you will be responsible for developing and maintaining comprehensive and accurate technical information for use in our bus Service Manuals and Operator's Guides. Under the direction of the Senior Technical Editor, you will develop service and operation information as required for manual publishing.

What You Will Do:

  • Perform service and operator manual production; writing work according to established procedures and ensuring tasks are completed within schedule deadlines.
  • Research and understand the required aspects of a component, system and subsystem which is to be described and represented within the manuals.
  • Interpret and understand associated source data such as Bill of Materials, technical summaries, vendor documentation, photos, and technical diagrams and schematics.
  • Review information for completeness and accuracy; liaise with engineering staff and parts suppliers for further clarification or new information is required.
  • Develop new service information by extracting, translating, re-writing and transforming complex source data into simple English instructional text using established styles in current templates.
  • Review text for incorporation or revising all applicable safety standards and codes related to the subject matter.
  • Work with Senior Technical Editor to successfully meet all project priorities and deadlines while following departmental writing/editing practices and procedures.
  • Perform and direct quality assurance checks on all work, and analyze and identify illustrating requirements.

Preferred Skills

  • Certification/diploma in technical writing from a recognized technical college or a combination of education and experience.
  • Three to five years' experience as a Technical Writer in the Automotive, Heavy Equipment or Aerospace industry.
  • Experience writing instruction information such as technical user guides and service manuals.
  • Excellent command of written English language.
  • Excellent computer knowledge of publishing programs such as Adobe Framemaker, XML authoring tools such as XMetal, and a good understanding of single source publishing.
  • Excellent computer knowledge of MS Office Suite and Windows OS network.
  • Strong attention to detail.
  • Very good understanding of electrical, hydraulic, pneumatic and mechanical systems for heavy duty equipment.
  • Strong organizational, interpersonal and decision making skills.
  • Ability to work with minimum supervision and possess initiative to seek improvements.
  • Motivated self-starter with capabilities to work within a fast paced team oriented environment.

New Flyer was founded in 1930, as Western Auto and Truck Body Limited, and is now the largest transit bus and motor coach manufacturer and parts distributor in North America, with fabrication, manufacturing, distribution and service centers in the United States and Canada. We continue building on our 85+ year legacy of innovation to deliver innovative transit technology that meets the complex demands of communities today and into the future.

Today, New Flyer operates as New Flyer of America Inc. and New Flyer Industries Canada ULC, subsidiaries of New Flyer Industries Inc. (the “NFI Group”). New Flyer is North America’s heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE™ brands, incorporating the broadest range of drive systems available, including clean diesel, natural gas, diesel-electric hybrid, trolley-electric, battery-electric and fuel cell.

Together, the NFI Group has over 50 years of experience in manufacturing zero-emission buses (ZEBs). It is the largest transit bus and motor coach manufacturer and parts distributor in North America, with 32 fabrication, manufacturing, distribution, and service centers across Canada and the U.S. employing nearly 6,000 team members. NFI Group actively supports over 44,000 heavy-duty transit buses (New Flyer, NABI, and Orion) currently in service, of which 6,400 are powered by electric and battery propulsion.

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Technical Writer, NEW FLYER INDUSTRIES, Winnipeg, MB, CANADA