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Retail Store Manager


Newmarket, ON, CANADA

Retail In-Store


Henry’s is a great place to work. The loyalty of our employees and their passion for photography and customer service sets us apart from the competition. Henry’s employs principled, dedicated and passionate people who work hard at what they do. Our success is based as much on our creative and talented teams as the selection of products, competitive prices, and industry leading services we offer.



As the Retail Store Manager, it will be your responsibility to make sure that the store always looks great, supports the Henry’s brand and achieve its goals. You know the action is on the sales floor, where you coach your team members to reach their goals. You lead by example and always create an environment where employees feel valued, can grow and function well as a team.


Some of the Responsibilities include:

  • Responsible for effectively running all store operations and activities.
  • Create ongoing action plans to support all company initiatives and deliver sales results.
  • Provide leadership and guidance to all staff.
  • Set an example for all staff by demonstrating superior communication and customer service skills.
  • Ensure timely communication of product knowledge, systems training, merchandising techniques and issues of security to all employees.
  • Responsible for hiring, orientation, and on-the-job training of all new employees.
  • Employee coaching and performance management 
  • Prepare in advance lists of tasks to be accomplished during any foreseen absence (i.e., day off or holidays).
  • Conduct weekly group meetings as a means to discuss ideas, new product information, current or upcoming retail promotions and any additional retail initiatives.
  • Review and communicate sales statistics as they apply to each sales associate in order to direct and promote positive selling efforts.
  • Continually keep lines of communication open with senior management.
  • Review daily report summaries.
  • Ensure completion of payroll & paid time off records.
  • Review monthly, all store statistics and maintain up to date records.
  • Motivate and inspire the team to perform to their full potential and rally around the company mission, vision, and


You are a leader. No ordinary leader, but one that can inspire, coach and develop their sales team, drive business, and ensure our customers always have a great experience. Successful store managers bring enthusiasm and confidence to this role, as well as an instinct to lead, a passion for process and the ability to achieve results. You will want this role because you love to grow, build, create, and balance many priorities while facing external factors beyond your control.  You love retail!


  • Previous Retail Management experience (7 years +)
  • Strong business acumen and entrepreneurial spirit a must
  • Excellent interpersonal skills
  • Superior customer service skills
  • Strong merchandising skills
  • Excellent verbal and written communication skills
  • Solid planning skills and demonstrated ability to multi-task
  • Proven problem solving and decision making skills
  • Personal discipline
  • Exceptional time management & organizational skills
  • Strong computer skills
  • Ability to learn and understand administrative responsibilities
  • Ability to delegate

To apply for the role, submit your resume to Indicate "Store Manager - Newmarket" in the subject line of the email.

We sincerely thank all applicants for their interest in the role. Due to the volume of resumes received we will only contact applicants meeting role requirements for next steps.

In accordance with the Accessibility for Ontarians with Disabilities Act and all other applicable legislation, Henry’s is pleased to accommodate individual needs for applicants with disabilities within the recruitment process. Please email if you require an accommodation to ensure your equal participation in the recruitment and selection process.

About Henry’s

Henry's, Henry's Rentals and Henry's Learning Lab, are known in the photography industry for their wide-ranging selection of products and services, passionate people and award-winning customer service. Whether you're at our head office or at one of our retail locations, our employees are valued members of the company because their ideas are welcomed, innovation is greeted and their contributions are appreciated. Join us and experience what makes Henry's the place for you. Careers at Henry's range from corporate positions to retail store opportunities which include part time and full time Sales Associate, Assistant Managers and Retail Store Managers. We have specially designed training programs for our employees as well as an online training tool to ensure that Henry's employees are the best in the industry.

Visit the website

What it's like to work at Henry’s

Click with the industry leader

We are Canada’s most established photography retailer, offering the largest range of products anywhere. Our School of Imaging sharpens the skills of beginners and professionals alike, and Henry’s Rentals is the top destination for pro-level equipment rental. Work with the best at Henry’s!

A passion for creating memories

Henry’s prides itself on being a complete imaging solution provider to everyone, be it the first-time backpacker or an experienced filmmaker. Our confidence in being the ultimate destination for imaging needs comes from our people, who are knowledgeable and passionate about photography.

A focus on training and education

Because our associates are often photographers themselves, and to ensure they have the knowledge needed to do their best work, we encourage them to take School of Imaging courses at no cost. We also offer discounts and free equipment loans to become familiar with the latest industry advancements.

A look inside Henry’s

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Benefits & Perks

Benefits in a flash

Joining the Henry’s team allows you to take advantage of the following benefits (may vary for part-time employees):

  • Competitive salary and incentive compensation program
  • Onsite yoga available to corporate employees
  • Comprehensive health and dental plan
  • Staff, family and friends purchase discount
  • Employee and Family Assistance Program (EFAP)
  • Dedicated online learning portal
  • Personal days and more flexibility
  • Interest free loans for computer and camera purchases
  • Member discount programs on local attractions, etc.
  • Free or low cost equipment rentals for employees
Imagine more flexibility

Over and above the many benefits and perks that we offer our associates, our friendly, supportive work environment and flexibility are what further set us apart as a great place to work. Those at head office can enjoy flexible hours, while our retail associates can enjoy flexible scheduling, and because our stores are not open late, work-life balance is that much more achievable.

Retail Store Manager, HENRY'S , Newmarket, ON, CANADA