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Residential Resale Manager


Montreal, QC, CANADA

Sales and Business Development

BDT - ADT Canada

Company overview:

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today's active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT helps provide peace of mind to nearly seven million customers, and it employs approximately 17,500 people at 200 locations. More information is available at

Position Summary:

The Residential Resale Manager is responsible for leading a team of Residential Sales Representatives ensuring budgeted sales targets are achieved and exceeded.  The successful incumbent will lead and develop a team of sales professionals   maintaining positive and collaborative business relationships with internal and external partners and suppliers.  

Duties and Responsibilities:

  • Manage and direct a team of sales representatives responsible for selling products within  assigned territories,

  • Meeting and exceeding defined sales targets

  • Following establish sales guidelines and procedures.

  • Recruit, train, coach and develop new and existing  talent  using a variety of methods  field

  • Implement and administer sales programs & sales activities in residential markets to maximize opportunities.

  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.

  • Develop sales representatives for advancement and success by evaluating and communicating performance and job expectations.

  • Exemplify company culture and maintain high sales employee engagement.

  • Plan and deliver consistent revenue profit

  • Focus on creating a high energy sales culture

  • Lead and coach a residential sales team into an effective prospecting machine

  • Constantly find ways to improve sales performance by assisting, training, coaching and developing

  • Develop a lead management system to effectively generate sales prospecting activity

  • Foster, encourage and stimulate self-generated sales

  • Performance Management of sales representatives on an ongoing basis, including their activity level, funnel & pipeline and performance vs objectives

  • Onboarding and sales skills development training
    Integration sales skills training and coaching

  • Participate in planning and organizing various lead generation, events, including trade shows and exhibitions and other local strategic alliances

  • Build strong working relationship with other internal departments

  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

  • Contributes to team effort by accomplishing related results as needed.



Bachelor's Degree in Sales or Business or relevant industry experience or College Degree in Sales or Business or relevant industry experience 




3 to 5 years proven previous sales/sales leadership experience preferred.



  • Excellent interpersonal skills.

  • Exceptional written and verbal communication skills.

  • Proven team building skills.

  • Aptitude for problem solving; ability to determine solutions for customers.

  • Ability to travel for designated training

  • Strong analytical and negotiation skills.

  • Self-motivated and able to work independently taking initiative in identifying and resolving problems

  • Proven leadership skills.

  • Computer knowledge with proven proficiency and knowledge of Microsoft office applications

  • Results oriented.

  • Proven positive change champion

  • Bilingualism written and oral (French and English)



Valid driver's license with clean driving record


ADT Security Services Canada, Inc. provides equal access to employment opportunities for all applicants and employees in accordance with applicable federal and provincial laws, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability or any other characteristic protected by provincial or federal law.

ADT Security Services Canada, Inc. is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity.  Accommodations are available upon request for all applicants with a disability throughout the recruitment process.  Please contact Human Resources at  if you require accommodation.  We will work with all applicants to accommodate their individual accessibility needs.

About ADT Canada

ADT is a leading provider of security and automation solutions for homes and businesses in North America. ADT's broad set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles.

Our Canadian business is headquartered in Montreal and Toronto.  With our network of qualified professionals specializing in the sale, installation, servicing and monitoring of electronic security systems, we serve more than 700,000 residential, commercial and industrial subscribers across Canada. We are looking for professionals who will continue to promote our new and affordable, cutting edge products and services to the Canadian market! More information is available at or

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Residential Resale Manager, ADT CANADA INC., Montreal, QC, CANADA