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Dealer Payment Specialist

ADT CANADA INC.

Edmonton, AB, CANADA

Accounting and Finance

BDT - ADT Canada

Company Overview:


ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services,interactive home and business solutions, and health services, meet a range of customer needs for today's active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT helps provide peace of mind to nearly seven million customers, and it employs approximately 17,500 people at 200 locations. More information is available at www.adt.com.

Position Summary:

The tenure of this position acts as a liaison with Third Party Partners. His responsibilities include customer service, payment processing, account creation and reporting to ensure compliance with timelines, corporate standards and key performance indicators are being achieved.

Duties and Responsibilities:

  • Provide daily operational support to third parties including the use of the ERP
  • Provide the support necessary to standardize the accounts that do not meet the program criteria and do not respect the installation conditions
  • Provide reports as required
  • Coordinate requests for payments received on a daily basis and ensure their payment
  • Attend and actively participate in team meetings and provide constructive solutions for business need
  • Perform any other task inherent to the function and / or at the request of the immediate supervisor

Education:

 

  • High School Diploma or equivalent

 

Experience: 
 
  • Experience in Microsoft Word, Excel and Outlook an asset    

 

 

Skills: 
  • Good communication skills
  • Bilingualism (French and English)
  • Computer Knowledge (Microsoft Office, SBN)
  • Attention to detail
  • Good listening skills
  • Flexibility
  • Teamwork

 

ADT Security Services Canada, Inc. provides equal access to employment opportunities for all applicants and employees in accordance with applicable federal and provincial laws, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability or any other characteristic protected by provincial or federal law.


ADT Security Services Canada, Inc. is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity.  Accommodations are available upon request for all applicants with a disability throughout the recruitment process.  Please contact Human Resources at hrhotline@adt.ca  if you require accommodation.  We will work with all applicants to accommodate their individual accessibility needs. 

About ADT Canada

ADT is a leading provider of security and automation solutions for homes and businesses in North America. ADT's broad set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles.

Our Canadian business is headquartered in Montreal and Toronto.  With our network of qualified professionals specializing in the sale, installation, servicing and monitoring of electronic security systems, we serve more than 700,000 residential, commercial and industrial subscribers across Canada. We are looking for professionals who will continue to promote our new and affordable, cutting edge products and services to the Canadian market! More information is available at jobs.adt.com or emploi.adt.ca

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Dealer Payment Specialist, ADT CANADA INC., Edmonton, AB, CANADA