Quality Assurance - Lead Easy Apply

  • Winnipeg, MB, CANADA
  • Full Time

IC Group LP  has been delivering award winning Promotions, Sweepstakes, and Loyalty programs to some of North Americas largest and most trusted brands and companies for over 25 years.

Since 1989, IC Group's performance-based approach has created the very best in online promotions and proven marketing solutions that activate sales, lower the cost of customer acquisition, and grow customer lifetime value. Our purpose is to help our clients achieve marketing and sales success by providing engaging solutions that drive sustainable revenues.

If you want to work in a fun, fast-paced environment with some of the worlds top brands and agencies as clients, we may be the right fit for you. We are a seeking individuals that thrive in dynamic environments,  and like to work hard on really cool stuff!

The QA Analyst - Lead is responsible for maintaining standards and guiding the overall quality level of platform technologies of online web and mobile based projects.  The QA Analyst - Lead will perform integration, functionality, system regression, database verification, load and acceptance testing using manual methods and testing tools for web applications.  Overall, the QA Analyst – Lead is an integral component of system integrity assurance, as well as security and availability.

Testing & Analysis
• Testing IC Group web and mobile applications through the entire software development lifecycle
• Create detailed and well-structured test plans and test cases
• Estimating, prioritizing, and coordinating testing activities
• Execute manual and automated testing
• Write, maintain, and execute test plans according to specifications provided by team members and clients
• Identify, record, document thoroughly, and track software defects
• Develop and apply testing processes for new and existing products
• Stay up-to-date with new testing tools and strategies
• Test conformance of creative and copy implementation according to detailed specifications
• Assisting with testing of all web applications during re-occurring server patching cycles

Technical Support Management
• Resolving customer support issues (not real-time) through a ticketing based “Help” application
• Communicating back and forth with customers through the application
• Monitoring live systems including investigation of application alerts.
• Reporting any major customer problems to Project Team and liaising with them on response items
• Proactive and continual review of QA practices to support evolving application technology and architecture growth
• Primary contact for all aspects of QA
• Ensuring team is up-to–date with leading QA practices
• Build an effective QA team, mentor the team and efficiently manage the resources to support the projects and ensure the quality delivery
• Manage and evolve QA test environments to meet demands of new systems


• Degree (Computer Science) or related discipline

• Minimum 5 years of related experience in Quality Assurance, software development, or business analysis
• Minimum 1 year experience leading a team
• Working experience with:
          o Web technologies in a QA environment (HTML, CSS, JavaScript, XML)
          o Supporting Browser, Desktop, and Mobile web application testing
          o Practical and demonstrated knowledge of SQL scripting
          o Hand-on experience with automated testing tools
          o Regression, Integration and System level test execution experience required
• Executing test plans for white/black box testing
• Create test plans and test cases
• Understanding of database fundamentals
• Knowledge of Scrum methodology
• Knowledge of Team Foundation Server an asset
• .NET platforms including ASP.NET, object oriented programming techniques, software design, database design, and Internet technologies an asset
• Strong ability to multi-task
• Strong communication skills (Verbal & Written) are a must
• Understanding of social networks, in particular Twitter, considered an asset

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Quality Assurance - Lead, IC GROUP LP., Winnipeg, MB, CANADA