Position Number: 241747-67
Position Available: Wait Times Info Systems Coordinator
Status: Temporary Part Time (0.5)
Department: Surgery - Operating Room
Union: Non-Union
Shifts: Days
Rate of Pay: $38.98/hr - $48.72/hr
Posting Date: June 10, 2026
Closing Date: June 17, 2026
Internal applicants must apply by 11:59pm on June 17, 2026.
About Joseph Brant Hospital:
Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.
JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.
JBH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit www.josephbranthospital.ca.
Position Summary:
The Perioperative Wait Time Information System (WTIS) Coordinator is the point person responsible for assisting with information flow from the Perioperative Program to WTIS/Ontario Health-Cancer Care Ontario (OH-CCO).
Responsibilities:
- Validates accuracy of data going into the WTIS application, including contacting appropriate parties, as required to verify/ validate information, as required;
- Generates and evaluates daily reports from the WTIS application, inputs and troubleshoots any discrepancies, in a timely manner;
- Performs daily reconciliation of Operating Room (OR) cases, ensuring information is submitted to WTIS, within 48 hours;
- Investigates any discrepancy within JBH reported cases noted on the WTIS system by the surgeons’ offices;
- Maintains and updates procedure mapping to the WTIS application and Booking Care System (BCS) and Meditech system, e.g., new procedures, deleted procedures or changes in procedure descriptions;
- Identifies and ensures that JBH is meeting WTIS definitions of reporting; assesses and validates information for accuracy to ensure appropriate information is being sent to OH-CCO;
- Submit monthly Data quality and compliance reports to OH-CCO via Access to Care (ATC) site.
- Generate surgical wait time reports using OH-CCO IPORT access tool for Stakeholder meetings
- Develop and document User Acceptance Tests (UAT) and then conducts or coordinates the testing for the WTIS application and BCS and Meditech system
- Attends internal meetings as well as monthly conference calls with OH-CCO for WTIS, and others as required
- Analyze monthly OR data for errors to be adjusted by the perioperative nurses and/or clerks and surgeon’s offices
- Provides back up support for BCS for the perioperative program
- Trains the Surgeons’ Administrative Assistant, Secretaries, Booking Clerks and other relevant parties in the overall scheduling/booking and reporting process of the BCS system and WTIS application
- Works closely with the IT, Decision Support and the Perioperative Program
- Completes other duties and special projects as assigned
Qualifications:
- Bachelor degree in Health Informatics, Health Administration, Statistics, or a related field of study preferred
- Degree/certificate in Business administration, preferred
- Working knowledge of Surgical Wait Times
- Solid understanding of Perioperative processes as they relate to the generation, collection and maintenance of data
- Solid understanding of clinical software
- Basic understanding of relational database concepts
- Proven understanding of adult learning.
- Understanding of basic business concepts
- Sound understanding of information systems as they relate to Operating Room
- Advanced knowledge and skills in Microsoft Office, particularly Excel and Access
- Working knowledge of desktop applications such as word processing, spreadsheet, presentation and project management software
- Good Analytical and problem solving skills; detailed-oriented
- Demonstrated knowledge of hospital information systems
- Administrative and computer skills; Word, PowerPoint, Access, Advance Excel
- Ability to extract volume and trend reports in iPort Access and provide an overall analysis
- Demonstrated ability to promote and manage change
- Demonstrated initiative, leadership and teamwork skills
- Demonstrated ability to coach and develop others
- Conflict Management Skills
- Effective interpersonal skills
Please Note: Assignment subject to change based on the needs of the department.
To be considered for this exciting opportunity please visit the JBH Careers page to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Joseph Brant Hospital is committed to an equitable and inclusive culture where everyone thrives and feels that they belong. One of the pillars of our Diversity, Equity and Inclusion framework is to enable our people and patients to flourish by removing barriers. In compliance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available during the recruitment and selection process and throughout employment.
Please help us meet our commitment to providing an inclusive and barrier-free environment by letting us know if you require accommodation. Contact Human Resources for confidential assistance at [email protected] or at 905-632-3737 ext. 4129.
This posting is for an existing vacancy. JBH does not use artificial intelligence (AI) to screen, assess, or select applicants.
Please include the posting number in the subject line of any email correspondence to enable appropriate assistance.
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