Skill in supportively answering and responding to phone calls and emails. Receive phone calls, emails, walk-ups and online submissions and records, categorizes,…
The Technical Support Specialist will be relied on to actively solicit internal/external customer feedback to improve business relationships, creating an…
Share alarm rate summary and analysis with customers at their needs. Communicate with customers, the support team, and other departments to address any issues.
Intrahealth provides a suite of flexible software solutions to a wide variety of customers including health authorities, hospitals, public health outpatient…
Experience working within a customer service field utilizing hands-on use of computers, data entry, Internet, and email. Attend client meetings as needed.
Valid Class 5 driver's license and a well-serviced vehicle that can be used to visit customers' office's. Entry level security certificate, Security+, Microsoft…
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and…
Reliable vehicle and clean driving license. BA/BS degree in a related field is an asset. Provide afterhours onsite and remote event support for concerts,…
Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike…
They are also responsible to respond to client inquiries, running diagnostic programs, isolating problems, and determining and implementing solutions with a…
Ability to handle escalated calls while using good judgment to make sound recommendations. Handle customer complaints and escalations (via phone, email, remote…
Bachelor's degree/Diploma in related field*. Supporting timely technical inquiries that may originate from phone calls, emails, voicemails, or tickets.*.
Undergraduate degree in a related field (i.e. Business or Information Technology). Strong analytical skills, with the ability to decompose more complex problems…
Provides systems support to the user community. Understand stakeholder needs and develop system solutions and refinements that efficiently deliver services on…
Tons of fun social events, including movie nights, fitness days, birthday celebrations and Friday. Troubleshooting guidance and training via phone, email,…
Cross-trained to also provide professional, responsive support to community members -who are our customers’ customers, with technical inquiries initiated by any…
Provides systems support to the user community. Understand stakeholder needs and develop system solutions and refinements that efficiently deliver services on…
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and…
As a *Tier 1 Customer Experience Representative, *you will be responsible for supporting customers with a variety of inquiries through incoming calls, tickets,…
Minimum bachelor’s degree in Computer Science or equivalent. Daily maintenance of clients' servers ,using a combination of remote monitoring tools (Labtech) and…
Bachelor’s degree in computer science, business, or another technical field. Leading the business analysis, systems design process for system development.
