Responsibilities include check-in and checkout of hotel guests; answering the telephone; providing information about hotel services and tourism information…

To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to reservations, ticketing,…

Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing…

May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order…

Operate hotel switchboard, take calls and provide information and transfer calls. Take reservations over the telephone, through emails and in person.

*Administrative* — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and…

Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, weights and balances…

Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community…

Professional, helpful, and friendly communications with customers is required, both written and by phone to nurture customer relationships and drive customer…

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established…

Provide excellent customer service and answer any inquiries. Your ability to effectively communicate with customers, maintain accurate records, and conduct…

Duties may include working with Housekeeping for all guest requests and room status updates, Engineering for all guest requests and building issues, Sales for…

Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing,…

Secretarial functions including letters of introduction, filing of chits, mailings and stuffing, member requests • Concierge – offer assistance to provide…

Ideally, up to 2 years of previous experience in an inbound call centre environment or 1 year or more of customer service experience in a non-call center…

Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing,…

Answer telephone and relay telephone calls and messages. Balance cash and complete balance sheets, cash reports and related forms.

Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing…

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Manage difficult situations with customers.

We will require you to show proof of certification or to obtain certification within two months of hire. Goway provides a full training program for new hires…

With an eclectic, comfy and inviting atmosphere that celebrates the history of the hotel, a vibrant social scene embracing the local community, art, live music,…

Process all payment types such as room charges, cash, checks, debit, or credit. Welcome and acknowledge all guests according to company standards; anticipate…

Answer phone calls, take messages, and handle guest inquiries. Process payments and maintain accurate records of guest transactions.

Answer telephone and relay telephone calls and messages. Balance cash and complete balance sheets, cash reports and related forms.

Ensure all reservations are processed with careful attention to detail, maintaining administrative tasks including documents, managing schedule changes, and…