Handle customer calls from multiple campaigns and brand calls appropriately. Please note however that the majority of calls will be on modern devices, and…
In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their…
Work alongside the Product Support team to gather requirements, design and implement custom solutions for customers. Adherence to government-mandated benefits.
You will be ready to tackle this position after completing at-home learning with our robust training program. Previous remote working experience is an asset.
A valid driver’s license and personal vehicle. Driver’s license and reliable transportation (required). The *IT Support Specialist II *is a remote work from…
Provide technical support to customers by phone, chat, and email. Job Summary: The Technical Support Representative is responsible for providing basic to…
As a Technical Client Support Specialist, you will be responsible for managing internal networks, resolving technical issues, providing technical support to…
Projects*: Participate in IT project implementation, ensuring timely and within-budget completion. Technical Support & Troubleshooting*: Provide help desk…
As a Technical Support Specialist - Customer Success you play a pivotal role in ensuring our nonprofit customers receive exceptional support and guidance.
Troubleshoot complex technical issues and confidently guide customers through both products and processes. 3-5 years of technical experience in an application…
Mediating technical and non-technical communication between customers, customer success managers, and engineers to ensure that the RIGHT solution is delivered…
Support product development through research and documentation. Insignia’s customers range from K-12 school districts and public libraries to academic and…
Be a part of the Customer Support incident response team and work with engineering on resolution and communications to internal and external teams for Severity…
Collaborate with the other Manager of Technical Support to develop and implement a ticket QA process to ensure outstanding customer experiences and keep current…
Une livraison et une assistance exceptionnelles sont au cœur de notre philosophie axée sur le client, et votre objectif principal sera donc de fournir un…
Employ exceptional written and verbal communication skills to effectively explain complex technical concepts in a clear and non-technical manner, catering to…
_*This role will include providing remote support (across North America) on Hardware, Point-of-Sale (POS) Equipment, Windows networking, data conversions, as…
The Customer Service/Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. High School diploma or GED.
Proactively schedule calls with customers to get feedback, answer potential questions, and help them achieve their goals. Hybrid work (2x office, 3x remote).
Troubleshooting eQube client software and eQube supplied system and diagnosing and solving hardware or software faults (via telephone, email and other means of…
$55,000 a year
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