G2 driver’s license and vehicle. Access software updates, drivers, knowledge bases, and frequently asked questions resources locally and on the Internet to aid…
Configure and troubleshoot both HP network class and local printers. Perform audio-visual setups including video conferencing, LCD projectors, laptops and live…
A college diploma in the field of IT or an equivalent technical certificate required. Build an internal knowledge base with technical support documentation.
As a Technical Support Specialist - Customer Success you play a pivotal role in ensuring our nonprofit customers receive exceptional support and guidance.
Proactively schedule calls with customers to get feedback, answer potential questions, and help them achieve their goals. Hybrid work (2x office, 3x remote).
A high degree of professionalism and ability to work independently with minimal supervision. Set up or repair hardware and install various software as…
Must have access to a vehicle and possess a valid driver's license. Responsibilities will include: setting up and maintaining computer networks; implementing…
While providing the highest level of customer service, the Infra and Network Assistant Engineer II answers incoming calls, tracks all information in a ticket…
JSS understands the software development lifecycle and has a clear understanding of various automation tools, follows releases to various environments, and…
Bachelor level degree in Computer Science, engineering or relevant field. Providing software support to customers by remotely (telephone, email or remote login)…
We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals, hospitals, patients and their…
Escalate to and collaborate with more senior Level 2 support, Infrastructure Support and Level 3 support (development) on unresolved, new or complex incidents…
The Support Analyst is responsible for working directly with and supporting customers on a daily basis to resolve technical product issues and provide guidance…
Help customers track orders and provide updates on delivery status. Provide outstanding support to customers, ensuring timely responses and resolutions to…
JSS understands the software development lifecycle and has a clear understanding of various automation tools, follows releases to various environments, and…
This role requires the selected candidate to do more than just answer the phone and help our customers use our software (though this is definitely part of it).
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and…
In possession of a valid driver's license. Collaborates with project team members, providing technical leadership, assists in creation of detailed task plans…
Have not previously participated in an HRSDC youth funded program. Develop a list of target market to conduct weekly email outreach – about 100 emails per week.
Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…
$29 an hour
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