Valid drivers license and a vehicle (MANDATORY). Services is looking to hire a service desk engineer that will provide on-site and remote support for our client…

Previous Customer Success Experience: A nice history of success in B2B businesses’ customer success role/support making their customers happy.

Our customer support team plays an important role in communicating and supporting our customers through the telephone, remote, and onsite service.

Handle and manage customer inquiries and orders while ensuring quality service and timely expedition of customer requests.

The Technical Support Manager will be responsible for ensuring our customers receive timely and effective responses to support requests submitted via our Help…

You’ll be a technical resource to aid on system enhancement and project request as well as manage and resolve problems varying in complexity to ensure optimal…

You will be involved in the deployment of our security solutions and products for the benefit of our customers and partners, thanks to your expertise in the…

Provide the highest level of customer service for Global Relay's clients: handling customer calls, identifying customer needs, answering customer inquiries, and…

Clean driving record and valid Class 5 BC driver's license required. Travel to local customer sites to provide scheduled network maintenance, address…

Provision of new or existing services including changes to client resources as requested (vCPU, vRAM, storage resources, etc.).

Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers, and…

Provide verbal and written technical assistance to customers with service, installation, repair and general product questions.

Learning and development- chance to wear multiple hats and develop your technical skills working with clients from various industries (finance, legal, advisory,…

A university degree in information technology or computer science. Familiarity with IT service management tools, and holding ITIL foundation certification is…

You will work closely with cross-functional teams, including sales, product development, and success, to create a seamless customer experience and drive…

Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness,…

Stay up-to-date with product knowledge and industry trends to provide accurate and relevant information to customers. Troubleshoot printer and scanner issues.

Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…

Our staff is covered through health, wellness, and social team building events which include: A happy staff member, means they'll treat our customers the same.

A college diploma in the field of IT or an equivalent technical certificate required. Our team and technology elevates and streamlines fulfillment services in…

EDUCATION: Achieve two annual course certifications within your field. PROMPT: Achieve 90% of first touch resolutions in under 60 minutes or within 5% of the…