As an entry-level Technical Support Specialist, you will answer inbound calls and provide outstanding technical support to customers, touching on all aspects of…

You have excellent analytical and troubleshooting skills with a focus on root-cause analysis to prevent recurring issues and can work tickets based on the daily…

As a member of our Customer Care team, you'll be the first point of contact for customers from around the world, offering expert support via email, chat, or…

Provide support to end-users, and escalate more complex issues when appropriate,. Respond to assigned help desk tickets, support and troubleshoot technical…

Drawing on your technical aptitude and strong people skills, you'll work closely with our engineering, partner success and sales teams to answer questions,…

A bachelor’s degree or equivalent in technology. Success in this role, requires a high level of organizational skills, ability to support a broad range of…

As our Customer Support Specialist, you’ll drive the heart of the ship as the link between Swift’s clients and our product, engineering, and success teams, with…

At the time this posting closes, candidates must have valid and current licenses/certifications/education that match the position requirements.

A college diploma, certification, or university degree in a relevant field (i.e., computer science, information technology, etc.) is an asset.

Must have a valid driver’s license and access to a vehicle. Must have a valid driver’s license and access to a vehicle.

Resolve escalated customer issues, providing detailed and immediate notifications and explanations to customers leadership and senior customer personnel.

In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request.

Provide first class customer service for Global Relay's clients: handling customer calls, identifying customer needs, answering customer inquiries, and…

Working closely with our locally-based IT team, you will collaborate on service tickets, troubleshoot emergent IT issues, and assist with program and product…

Conduct and coordinate mainframe database application design and development projects, including developing project plans and identifying necessary resources.

Research knowledge bases and other Internet resources to aid in problem resolution. Research knowledge bases and liaise with third-party support to aid in…

A valid BC driver’s License is required. Outbound calling to customers and provide them IT support, inventory management, warehouse automation and other IT…

It is a requirement to drive to client sites - do you have a valid driver's license and reliable vehicle to accomplish this? Must be eligible to work in Canada.

Bachelor’s degree in a similar field or equivalent technical background, preferably in video, telecommunications, or networking. Bonus: 8% of base salary.

The successful candidate will be responsible triaging incoming calls to determine priority and assign as appropriate; provide customer service to the…

Answer incoming phone calls for client issues and assist in routing to appropriate team or team member. Comprehensive health benefits including vision, dental,…

University degree in Engineering, Computer Science, Business, or a related degree program. The Specialist, DC IT Provisioning & Support is responsible for the…