Swiss Chalet is looking for Guest Experience Managers for our 16 Foulis Row Dartmouth Nova Scotia B3B 0E, location!
At Swiss Chalet we deliver delicious “home-made” food, made fresh in-house just for you. Our atmosphere is warm, welcoming and feels just like home!
At Swiss Chalet, we work as a team and help each other succeed. Our teammates work together to deliver the Perfect Guest Experience each and every time because at Swiss Chalet “Every Guest Leaves Happy!"
We are looking for individuals that are passionate about food, hospitality, and are guest focused!
What you will do in this role:
- Be responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements happen.
- Conduct day-to-day leadership and management of the restaurant, as directed by the Regional Manager.
- Be accountable for financials and key Performance indicators (KPIs)
- Effectively run both dining room and kitchen operations and lead all shifts to Brand standard.
- Support the Brand in all aspects of operating a "Benchmark Restaurant”, creating a perfect guest experience every time, while focusing on continuous associate development.
What we are looking for:
- Minimum 2 years experience in a leadership role in the Hospitality Industry.
- Bonus points for Degree or Diploma in Hospitality or Business Management and/or proven personal commitment to professional development.
- Superior business acumen, including an understanding of budgets and operating costs.
- Ability to attract and retain excellent performers and successfully develop high-performing leaders and teammates.
- Excellent communication and organizational skills
- Proven entrepreneurial spirit through having a presence "on the floor" and in the community.
- Demonstrates drive by raising the stakes with your associates, your operation and yourself by making proactive decisions and creating a vision for growth.
- Demonstrates focus through setting priorities and working fast while staying agile and adaptable at all times.
- Ability to work days, evenings, weekends and holidays in a busy fast-paced environment.
What’s in it for you:
- 20% employee discount dining card valid at all Recipe brands.
- Flexible scheduling.
- A chance to be part of a close-knit team.
- Competitive wages.
- Growth and development opportunities within the restaurant.
- Career advancement opportunities with a company that owns some of Canada’s most iconic restaurants.
If you are interested in this fantastic opportunity, please apply!
Please note, some opportunities may exist with our franchise partners, which are independently owned and operated.
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact at [email protected].
Job Type: Full-time
Benefits:
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
Ability to commute/relocate:
- Dartmouth, NS B3B 0E1: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality: 2 years (required)
- Leadership: 2 years (required)
- Restaurant: 3 years (required)
Work Location: In person
