About Shawarma Royale
Shawarma Royale is one of Canada's fastest-growing shawarma restaurant brands, known for its fresh ingredients, exceptional customer service, and strong operational standards. We are looking for an experienced and motivated Store Manager to oversee and support the operations of our Barrie and Rutherford locations.
Position Overview
The Store Manager will be responsible for managing all aspects of restaurant operations across both locations, including staff performance, customer satisfaction, food quality, inventory management, labour control, and sales growth. The successful candidate must be a strong leader who can motivate teams, solve problems quickly, and maintain high operational standards.
Key Responsibilities
- Manage daily operations of both Shawarma Royale locations.
- Hire, train, coach, and develop team members and supervisors.
- Ensure exceptional customer service and guest satisfaction.
- Maintain food quality, food safety, and cleanliness standards.
- Create staff schedules and manage labour costs effectively.
- Monitor inventory levels and place orders as required.
- Control food costs, waste, and operational expenses.
- Conduct regular store inspections and performance reviews.
- Ensure compliance with all company policies and health regulations.
- Handle customer concerns and employee matters professionally.
- Drive sales and implement local store marketing initiatives.
- Submit operational reports and communicate regularly with Head Office.
Qualifications
- Minimum 2 years of restaurant management experience.
- Previous quick-service restaurant (QSR) experience preferred.
- Strong leadership, communication, and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Flexible availability, including evenings, weekends, and holidays.
- Valid driver's license and reliable vehicle required.
- Willingness to travel between Barrie and Rutherford locations regularly.
Pay: From $55,000.00 per year
Ability to commute/relocate:
- Barrie, ON L4N 6P4: reliably commute or plan to relocate before starting work (required)
Work Location: In person
