Personal Support Worker
Unitarian House of Ottawa
Ottawa, ON

Personal Support Worker (PSW)/

Job Posting – Unitarian House

Closing date: Friday June 28th 2019

Candidates are invited to apply for the casual position of Personal Support Worker. Must be available weekends and evenings.

Email resume to:

Debra Hall

Director of Care

Job Title: Personal Support Worker

Job Type: Part-Time

Report to: Director of Care and Charge Nurse(s)

Personal Support Worker (PSW)

The Personal Support Worker (PSW) reports to the Registered Nurse on duty and shall provide nursing care to all residents where necessary. The PSW is required to assist in planning and co-ordinating activities necessary in the nursing care unit and shall work closely with the RN, RPN, and UCP on that shift to determine priorities for resident care on that shift.


  • 1+ year experience in geriatrics is strongly recommended.
  • Good physical and mental health and free from communicable disease.
  • Certified in CPR and First Aid recommended.
  • Good English communication skills both written and verbal.
  • Must be able to function independently, have flexibility, personal integrity and the ability to work effectively with the residents, their families and other staff.
  • Willingness to update and keep current their knowledge of changing regulations, practices and procedures.
  • Familiar with Unitarian House Mission Statement and Values.

Physical Demands:

  • Standing for long periods of time.
  • Walking short distances and up/down staircases.
  • Pulling/pushing/lifting to relocate carts, residents requiring support to transfer, etc. up to 50lbs
  • Reading/seeing documentation both in paper format and on a computer screen.
  • Hearing differences in phone ring tones and/or in fire system horns or alerts for emergency response purposes.
  • Speaking/communicating to individuals with impairments and disabilities.
  • Bending, kneeling, providing walking support for residents in the provision of resident care.
  • Dexterity required/ability to use a keyboard, open pouches/blister packs, insert test strips into glucometers, etc.

Mental Effort (Demand):

Work requires considerable mental effort to manage changing resident demands, to problem solve unpredictable resident behaviors, to navigate the emotional impact of dealing with residents and their deteriorating health. Frequent levels of concentration are required for accuracy when multitasking and handling interruptions that require constant refocusing. Frequent mental effort is required for hand-eye co-ordination and manual dexterity.

Working Conditions:

Frequent exposure to dealing with body fluids and soiled linens. Frequent exposure to infectious diseases and chemicals on every shift. Peak periods require an accelerated work pace. Constant need to adapt to temperatures in residents’ rooms while providing care especially during hot summer months where residents will not use an air conditioner.


  • Provide resident care in accordance with established Unitarian House policies.
  • Assess resident's conditions by recognizing signs and symptoms and report to Charge Nurse.
  • Deal courteously with staff, residents, resident families and visitors.
  • Completes daily, weekly and monthly duties as per policy.
  • Assist with serving meals and supervise when necessary.
  • Participate in Fire Safety and Mock Disaster procedures.
  • Answer call bells and assist where necessary.
  • Assist residents with personal hygiene and bathing as per schedule and when necessary.
  • Report all accidents or incidents involving residents, families, visitors, and/or personnel to the Charge Nurse.
  • Teach and promote good health habits.
  • Assist residents with ambulation where necessary.
  • Provide emergency first aid / nursing care until appropriate medical care is available.
  • Assist with admission and discharge of residents when required.
  • Assume other duties as delegated by the Director of Care.
  • Aware of roles and responsibilities under the Occupational Health and Safety Act.
  • Ensure confidentiality of all personnel and resident data.
  • Monitor residents in common areas.
  • Answer phone at reception as needed.
  • Cue residents with dementia for activities and assists to activities as required.
  • Participate in social events throughout the year.
  • Attends education opportunities to ensure best practice and update skills.
  • Wash and dry laundry following established laundry routines.
  • Fold laundry as required, sort and deliver personal laundry to the appropriate resident and store linens in the laundry room. Separate laundry in need of repair or replacement.
  • Remove lint from lint filters following the drying of each load.
  • Observe operation of machines and report any malfunctioning to the Maintenance.
  • Complete yearly mandatory training as per the Retirement Home Act.

Unitarian House of Ottawa welcomes and encourages applications from people with disabilities. Suitable accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Part-time


  • English (Preferred)
  • French (Preferred)