Family Support Counselor
Our Place Peel
Mississauga, ON

Our Place Peel is committed to providing shelter, support and hope to youth aged 16 – 24 in the Region of Peel who are at-risk of homelessness.
Our Place Peel is a non-profit charitable organization that is focused on providing shelter and outreach programs for homeless and disadvantaged youth in the Region of Peel. Our Vision is that “All youth have a place to call home”
“Empowering youth through prevention, intervention and support in accessing safe and sustainable housing” acknowledges the continuum of leading practice programs that need to be in place to be effective in our work.

Job Description:
The Family Support Counsellor provides individual and family support to youth experiencing family breakdown and are at-risk and or experiencing homelessness. The Family Support Counsellor will work with youth and their families to explore the difficult issues affecting their relationships. Applying a solution-focused approach, the goal of our program is to help youth and their families develop positive relationships, increase communication and re-establish healthy and supportive relationships with family. In an effort to prevent homelessness and family breakdown, the Family Support Counsellor will utilize diversion strategies to establish a plan to keep youth out of the shelter system. This program provides supports in home, school, Mississauga and Brampton Youth Shelters and community settings.
In this role, you will have the opportunity to:
Prevention, Intervention and Counselling

  • As an employee of Our Place Peel, abides by all the policies and procedures of the agency. Has a knowledge of and ability to carry out all safety requirements and emergency procedures.
  • Apply client-centered approach when working with clients and their families to achieve positive outcomes.
  • Mediate conversation between youth and family to help open up lines of communication.
  • Actively network within the community to promote the program and services by conducting presentations, attending information sessions and sitting on committees.
  • Provide guidance and counseling to youth and families to prevent homelessness and family breakdown through diversion.
  • Participates in regular supervision, clinical care reviews and team meetings to ensure effective delivery of Family Support services and continuity of care.
  • Collaborates with other agencies that work in the areas of youth homelessness and family support, by participating in meetings and community events.
  • Utilize outcome assessment tools to provide accurate case planning and outcomes.
  • Empowers youth through strength based practices.
  • Supports youth and family with referrals to appropriate professional services.

Administrative and Other Related Activities

  • Compiles statistical information and prepares monthly reports as required for program evaluation and development.
  • Maintain detailed and appropriate documentation for care planning and record keeping, progress notes, and care management plans.
  • Participates in weekly clinical team supervision, as well as monthly individual supervision.
  • Participates on committees with other agencies to enhance and ensure coordinated services
  • Helps facilitate weekly team meetings to review the youth care plans and provides care updates.
  • Completes all monthly reporting, and administrative reports on time. (i.e. mileage, program expenses).
  • Carries out other related duties as deemed necessary by Management.


  • BSW, MSW or equivalent degree in an accredited program
  • 3 years’ experience supporting youth at risk
  • 3 to 5 years’ counselling experience in evidence-based brief therapy modalities (Solution-focused, Motivational Interviewing, Narrative Therapy, CBT, DBT etc.)
  • Strong knowledge of family systems theory
  • Experience developing and implementing group work
  • Understanding of the Housing First For Youth model, as well as prevention and diversion strategies
  • Understanding of the barriers faced by youth both within their identified families as well as in the community
  • Supports and counsels through trauma informed care
  • Works from an anti-oppressive framework
  • Strong self-motivation
  • Demonstrated and proven ability to engage youth facing complex barriers, as well those who may have been victimized (i.e. sexual exploitation, abuse, neglect)
  • Strong presentation skills
  • Strong interpersonal communication, advocacy, problem solving and negotiation skills
  • Strong organizational, effective time management and planning skills
  • Excellent writing and documentation skills including the ability to complete all required documentation
  • Valid CPI/ UMAB certification
  • Valid First Aid/ CPR certification
  • Knowledge of OW, PHIPP, ODSP, CAS and other forms of financial aid to obtain housing or prevent housing loss
  • A valid Ontario Driver’s License, access to a vehicle and $2,000,000 (minimum) liability car insurance coverage is mandatory
  • Proficient with computers, MS Office products, database entry and compiling statistics
  • Satisfactory Police Records Check and Vulnerable position that meets the standards of the agencies policy

Work Schedule:
Must be able to work flexible hours including weekends and evenings
How to Apply?
If you are a compassionate, highly motivated and results-oriented individual, with a passion to support youth, please submit your cover letter and resume by clicking ‘apply now’. We thank all applicants for their interest in Our Place Peel. Only qualified candidates selected for interviews will be contacted.
Our Place Peel is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Application Deadline: July 26, 2019

Job Types: Full-time, Permanent


  • counselling: 3 years (Required)