Overview
Join our dynamic healthcare team as a Medical Receptionist, where your friendly demeanor and organizational skills will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, and ensure smooth communication between patients and medical staff. Your enthusiasm and attention to detail will help create a welcoming environment that promotes excellent patient care and efficient office workflow.
Responsibilities
- Greet patients and visitors warmly, providing a positive first impression of the practice
- Schedule, confirm, and reschedule patient appointments using electronic medical records systems
- Answer multi-line phone systems promptly, directing calls to appropriate staff members
- Verify patient information, insurance details, and update records accurately in Epic or similar electronic health record platforms
- Manage patient check-in and check-out processes with professionalism and efficiency
- Handle administrative tasks such as filing, data entry, and maintaining office supplies
- Assist with billing procedures and collect payments when necessary
- Maintain confidentiality of all patient information in compliance with healthcare regulations
Requirements
- Proven experience as a medical receptionist in a healthcare setting
- Strong knowledge of medical terminology and familiarity with electronic medical records systems such as Oscar EMR
- Prior experience working in medical offices with proficiency in office management tasks
- Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems confidently
- Demonstrated organizational skills with attention to detail in managing schedules and records
- Ability to work efficiently in a fast-paced environment while maintaining professionalism
- Basic administrative experience including data entry, filing, and customer service skills
Join us to be part of a dedicated team committed to delivering exceptional patient experiences through energetic service and meticulous organization. Your contribution will help ensure our practice runs smoothly while fostering a caring environment for every patient who walks through our doors.
Pay: $23.00-$28.78 per hour
Benefits:
Work Location: In person
