Orchard Grove Animal Clinic is expanding and we are currently in need of a Client Care Representative (Receptionist) who may also be able to take on some duties as an administrative assistant to our Operations Manager
Full Time: 35 to 41 hours per week (to be determined)
Wage: $19 to $22 per hour starting, depending upon experience.
Job duties:
This position encompasses four different areas of duties, as described below.
1. Reception work- client relations and communications including: greeting clients face to face, answering phones, emails and text messages, scheduling appointments, handling enquiries, presenting estimates, processing transactions, product sales and returns, properly recording all communications in the client and patient records, digitally filing lab reports in patient files.
2. Administrative Assistant; assisting the Clinic Manager with various administrative and clerical duties as required.
3. Assisting our Technicians and Veterinarians from time to time with patient handling and restraint, care of patients from time to time as required, preparation of prescription medications.
4. Assisting with maintaining the cleanliness of the facility along with other staff members as per our rotating schedule.
Experience:
The applicant should have a minimum of 3 years experience in Customer Care and Client Relations within a Veterinary Clinic setting, preferably including clerical and administrativeduties as well as experience with animal handling and restraint for medical procedures.
Education:
Completion of a College level diploma or certificate in Veterinary Office Assistant, or Veterinary Assistant, or Veterinary Office Management, will receive favorable consideration.
References: employer references are required and will be reviewed
Job Types: Full-time, Permanent
Pay: $18.95-$22.00 per hour
Benefits:
- Dental care
- Extended health care
Ability to commute/relocate:
- North York, ON M5M 2G1: reliably commute or plan to relocate before starting work (preferred)
Education:
Experience:
- Veterinary Client Care (Reception): 3 years (required)
Language:
Work Location: In person
