Full-time opportunities for students & recent graduates: Technical consulting and client success
Microsoft
Canada
As a consultant or services professional, you will be a strategic advisor to Microsoft’s enterprise customers and partners helping them optimize their business performance and be on the front line dedicated to solving their technical challenges. You will possess a solid understanding of your customer’s business, industry and needs as cloud and emerging technologies enable digital transformation opportunities for their organizations. You will be responsible for delivering solutions to enable the customer’s desired outcomes, working closely with other teams.

General qualifications for services roles include:
A bachelor's or master’s degree in business, computer science, computer engineering, IT, electrical engineering, management information systems, or related fields.

Do you want to work on a meaningful and impactful project and make a difference?
Are you willing to learn from others and open to new ideas?
Do you want to support others to succeed and operate in a highly-collaborative and global environment?
If this sounds like you, Microsoft would like to invite you to come join us as you are, where you can find more than just a job.

Read on to learn more about opportunities and apply online!

Applications to these opportunities are considered for all available Services roles, which may include the ones described below, depending on education level and/or location. To be considered as a student or recent graduate, you should be within 12 months of graduation or graduated within the last 12 months.

Consultant

Consultants are strategists who work closely with information technology decision makers and business owners who come to Microsoft for specific and unique solutions.

Support engineer

As a Support engineer, you will be on the front lines of our customer support efforts. You'll analyze technical software problems and develop solutions for a broad range of customers, including small development shops, independent software vendors, and Fortune 500 companies.

Technical account manager

A Technical account manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers.. By maintaining a long-term relationship with customers, you will gain a thorough understanding of the organization's IT goals, pain points, and the IT team's impact on overall business. You will use this information to create a service delivery plan to make sure customers are finding success with Microsoft products.

Responsibilities

Consultant

Our consultants evaluate, design, and implement enterprise infrastructures and IT business solutions, often working on-site to help customers deploy their solutions. This role requires a breadth of technology knowledge and the ability to implement a solution by mapping a customer's business problems to a technology solution.

Support engineer

Using your technical expertise, analytical problem solving skills, and passion for customers, you'll take on critical situations in technically challenging circumstances. Your willingness to travel on short notice is essential.

Technical account manager

You will provide valuable on the operation and optimization of their IT infrastructure through quality Service Delivery Management. If something unexpected occurs after a Premier customer has deployed a Microsoft product, you will work with Global Business Support (GBS) to manage the incident to resolution and follow up to make sure there's either operational improvement for the customer or a product improvement underway at Microsoft

Qualifications
Consultant

One or two years of experience with VB, C/C++/C#, ActiveX, COD/DCOM and/or XML development skills preferred.
A background in business, preferably a Fortune 500 company or a systems technology consultant.
A passion for technology and working with customers.
Support engineer

Experience working in a large data center, IT/operations department or helpdesk is preferred
Excellent communication skills and superior customer-service skills desired.
Professional certifications (SharePoint, Windows, MCITP, etc.) are desired.
One or two years of experience with VB, C/C++/C# and/or XML development skills preferred.
Strong analysis, problem-solving and decision-making skills.
Technical account manager

Microsoft Product Certification, MCSE or other technical certifications preferred.
Passion for technology and working with customers.
Confidence to manage executive relationships, both internally and with customers, to create business transformation.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status