Who are we?
D Way Foods Inc. is a fast-growing Japanese Food distributor located in Vancouver East.
We are offering a wide range of products from seafood to Japanese condiments, and beverage, to Japanese restaurants in the lower mainland.
We are looking for a Customer Relations Team Member (Outbound) who can speak Chinese (both Cantonese and Mandarin) starting April 8th 2024 (or earlier).
Who are you?
- You like to work flexibly, fixing your own schedule.
- You are a self motivator and a self starter who likes to make money on your own terms, and you like to see your efforts being rewarded.
- You are excited to meet different people, building a relationship and rapport with customers.
- You are Action and Goal Oriented.
- You are a Chinese speaker.
- You are either a Permanent Resident or a Citizen of Canada.
- You have a valid BC driver license and reliable vehicle, and PC
What will you do?
- Taking order from existing customer, and placing order in our system
- Introduce new items to customers and launch promotion plans of new menu ideas.
- Act as a bridge between D way and customers, maintaining a good relationship with them by assisting to solve any issues they may have.
- Communicate and report to your Supervisor any insights about the customers, in order to improve the customer profile and portfolio.
- Based on insights from your customers, report to your Supervisor about market movement and trends, competitor activity and any other useful information
What will your day look like?
During Training: (Training Period is 2-4 weeks depending on individual progress)
- Monday to Friday 8:00 - 16:30 report to the office in Vancouver
After training:
- You will be gradually working on your own schedule set together with your Supervisor.
- You will visit customers, encouraging them to buy products from us, taking their orders and placing the orders in our system.
- You will be assigned a company cell phone, and you will be communicating through out the day with customers.
- You will be a meeting in the office as needed
Compensation
Depending on your experience and performance
Probation Time (3,500/month)
Once you hit Certain Target (usually within 3 month) , your Salary range will be 3,600 + Car Allowance + Quarterly Performance bonus)
Optional Extended Medical Program available.
How to Apply
Please send cover letter and resume
We thank all applicants for their interest in employment with our organization. Please note that only those being considered for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $45,000.00-$60,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Store discount
- Work from home
Flexible Language Requirement:
Schedule:
- Day shift
- Every Weekend
- Monday to Friday
- Weekends as needed
Supplemental Pay:
Application question(s):
- Do you have PC (Laptop)?
- Are you PR or Citizen status in Canada?
Experience:
- Sales: 3 years (required)
Language:
Licence/Certification:
- BC Driver License with Reliable Vehicle? (required)
Work Location: Hybrid remote in Vancouver, BC V5L 3L8
Application deadline: 2024-08-03
Expected start date: 2024-08-06
