The Warehouse Manager is accountable for ensuring the safe, productive, reliable, timely execution, and monitoring & analysis of all warehouse operations within the DC, while supporting all restaurants within its designated region.
This role leads and supports the warehouse operations within this 24-7 multi-temp environment. The role is responsible for achieving safety, service and finance goals, through continuous improvement initiatives, innovation and through leadership of the warehouse supervisory team, and warehouse employees.
Position Responsibilities may include, but not limited to:
Responsible for the safety of all employees and visitors through compliance of Martin Brower’s Health & Safety policies and provincial legislation.
Investigation of accidents and incidents to ensure all reporting is completed.
Develop and administer safe warehouse training programs.
Actively promote health, safety and wellness to prevent injuries and accidents.
Participate in Joint Health and Safety Committee meetings as required, as the senior management member responsible to respond to recommendations and safety issues/concerns raised.
Conduct workplace inspections, identify hazards and resolve safety related concerns.
Ensure complete and thorough implementation of all preventative or remedial safety measures.
Ensure that all injuries, near misses and damages are properly investigated and reported according to Martin Brower procedure and standards; problem solving to identify root causes to prevent recurrences.
Ensure that department supervisors are effectively managing the Modified Work Program.
Ensure department recognizes and operates in an environmentally competent manner.
Leadership, Morale, Relationships and Communications
Act as a Leader in order to achieve Martin Brower Goals and Objectives.
Display teamwork and maintain a positive attitude.
Develop and maintain effective working relationships.
Communicate goals, objectives, strategies, results and plans.
Participate in training, inspection, investigation and continuous improvement programs.
Foster an environment of positive employee relations and employee involvement.
Develop and administer cost effective operational schedules
On-going warehouse employee/operations coordinators/supervisor training.
Responsible to ensure that department achieves operational goals (monthly, quarterly, yearly basis)
Ensure weekly KPI's (key performance indicators) reporting is complete and accurate.
Manage day-to-day operational expenditures.
Prepare monthly, quarterly and yearly financial reports detailing departmental goals, Identifying variances from budget, reasons for variances and in necessary actions needed to reduce costs.
Monitor and control variable departmental costs on daily/weekly basis.
Review and approval of weekly payroll
Analyze current and future equipment requirements and prepare business cases if needed.
Maintain statistical information of warehouse employees, equipment, operational schedules and service levels to monitor performance.
Responsible for the hiring, testing, training, and direction of Department Supervisors.
Responsible for the hiring of Warehouse employees.
Assist in the development and regular updating of training plans and ensure effective implementation and use of resources.
Create and administer work schedule for Warehouse department.
Conduct performance reviews for Supervisors and Operations Coordinators regarding salary changes, developmental requirements, promotions etc.
Review of Job Rotation and Attendance Management
Oversee labour relations by managing grievance procedures, discipline, employee concerns, etc., within the parameters of the collective agreement.
Facility & Equipment:
Ensure compliance with industry, company and sanitation standards, including making sure physical plant and warehouse equipment is free from hazards and meets legislated requirements.
Maintain a database for warehouse equipment and facilities; recommend to management equipment that improves operational excellence, organizational leadership or improved earnings/reduced cost.
Develop facilities design and improvement plans to management and recommend changes to management that increases work efficiency, which have a positive impact on safety, quality, productivity, including process, procedure, layout, schedule, or staffing changes.
Required Skills and Experience:
University degree / College diploma in logistics or equivalent experience
Minimum three to five years progressive warehouse and inventory control management experience, with a focus on strong leadership and relationship building skills
Experience in a high-velocity distribution environment would be a strong asset
Strong work ethic
Excellent time management skills, ability to manage multiple priorities
Strong, interactive team player
Integrative thinker and excellent problem solving skills
Excellent communication and presentation skills (verbal and written)
High initiative and self-motivation
Ability to produce accurate and timely reports
Strong knowledge of Microsoft Office; (MS Word, Excel, Access, Power Point etc.).
Behavioral Competencies: (Leadership – Supervisors and Managers)
Manages people, processes, and resources to meet the strategic priorities
Executes on plans to drive business outcomes
Seeks to understand the changing needs of the industry
Manages finances to ensure limited resources are used wisely
Developing Self & Others
Identifies, develops, and retains talent
Delegates authority as appropriate
Identifies and acts to address performance gaps and to reward contributions
Maintains a culture of inclusion so everyone can succeed
Provides ongoing feedback and coaching
Prepares future leaders for success through development
Seeks opportunities for and delivers continuous improvement
Continuously improves safety and wellness
Communicates about changes to ensure buy-in to the change
Explains the reasons for change and communicates the change plan
Executes changes effectively, following clear plans and processes
Keeps people informed about business results and progress
Provides clear, consistent, timely, respectful communications
Is approachable and visible
Demonstrates organization’s values and an environment of openness and inclusion
Develops relationships built on trust and open communication
Contributes to and encourages an open exchange of ideas and opinions
Acts in accordance with the organization’s mission, vision, and values
Holds self and others accountable and pursues excellence
Eliminates barriers to success
Sets challenging goals to continuously elevate performance
Achieves results while upholding ethics, integrity, compliance and company values
Focuses on the critical priorities including safety and wellbeing
We offer a highly competitive salary together with a generous benefits and RRSP contribution package.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
Martin-Brower of Canada Co. is an equal opportunity employer