As a member of our Workforce TrainingContinuing Education (WTCE) team, the Clerk is responsible for providing information to the public and students, providing enrolment and registration services, cashiering, and providing administrative support to the Dean of Continuing Education and Operations Manager.
The successful candidate will advise various stakeholders (in person, by telephone, and/or on social media) on courses that are delivered by the Workforce TrainingContinuing Education Department, making appropriate referrals to both internal and external contacts when required. They would be expected to handle routine public relations functions by exchanging general information on policies and procedures, maintaining course interest lists and following up with students by phone and email in order to secure registrations.
As the WTCE Clerk can expect that you will be working within our "Colleague" system for inputting of data and student registrations. Never heard of "Colleague" – don't panic, we have a wonderful team that will train you on this system, becoming one of our many knowledgeable members of our front staff.
If you have past experience providing exceptional customer services to your clientele, and enjoy a fast paced, never boring, always learning type of environment - this position may be the perfect fit for you.
**Evening and weekend work may be required on a scheduled basis.
