Position Title: Assistant Manager
Organization: Rocky View Foundation (RVF)
Location: Abrio Place, Airdrie, AB
Reports to: Lodge Manager
Employment Type: Full-Time
Organization Overview:
Rocky View Foundation is a not-for-profit affordable housing provider dedicated to improving the quality of life for low and moderate-income individuals and families. Our mission is to develop, manage, and maintain affordable housing solutions that support sustainable communities.
RVF Core Values:
Collaborative
Authentic
Resourceful
Engaged
Position Summary:
The Assistant Manager is responsible for assisting the Lodge Manager in the overall operations, management, and supervision of the lodge. This role ensures the provision of high-quality services to residents while maintaining a safe, welcoming, and supportive environment. The Assistant Manager plays a crucial role in staff management, resident relations, safety and administrative duties.
Key Responsibilities
Operational Management
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Assist in the day-to-day management of the lodge, ensuring smooth operations and adherence to policies and procedures.
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Oversee maintenance, housekeeping, and dietary services to ensure quality and efficiency.
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Implement and monitor health and safety protocols to ensure a safe environment for residents and staff.
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Coordinate with healthcare professionals to address residents' health concerns.
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Conduct regular safety drills and inspections.
Resident Services
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Foster a positive and supportive environment for residents.
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Address and resolve resident concerns and complaints in a timely manner.
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Assist with the admission and orientation of new residents.
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Ensure residents' needs are met, including health, safety, and recreational needs.
Staff Management
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Assist in recruiting, training, and supervising lodge staff.
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Schedule and manage staff shifts to ensure adequate coverage.
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Conduct performance evaluations and provide feedback and coaching.
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Promote a positive and collaborative team environment.
Administrative Duties
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Maintain accurate records of resident information, staff schedules, and other administrative documents.
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Assist in budgeting and financial management, including monitoring expenses and revenues.
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Ensure compliance with all relevant regulations, standards, and policies.
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Prepare reports and presentations for senior management as required.
Qualifications
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Bachelor’s degree in Health Administration, Social Work, Gerontology, or a related field is preferred.
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Minimum of 5 years of experience in senior housing management or a related field.
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Strong knowledge of senior care practices, health and safety regulations, and housing management.
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Excellent leadership, communication, and interpersonal skills.
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Proficiency in Microsoft Office Suite and management software.
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Ability to work independently and collaboratively in a team environment.
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Compassionate and patient demeanor with a genuine interest in working with seniors.
