Are you highly organized, proactive, and ready to take on a fast-paced, administrative role with flexibility and variety? We're looking for a full-time Operations Coordinator to join our team in Terrace, BC. This self-managed role reports to the Branch Management Team and offers a mix of office-based work, field support, and travel, with the tools and flexibility to help you succeed.
Location: Prince Goerge, BC
Salary: $55,000 to $60,000
What You'll Do:
This is a highly administrative, self-managed role that requires strong organizational skills, adaptability, and the ability to thrive in a fast-paced environment. The position is primarily office-based, but flexibility is supported for working from home or on the road as operational needs require. Occasional after-hours work may be needed; in return, flexible scheduling is supported (e.g., adjusting start times on other days).
A company vehicle is provided for operational travel, along with a company phone and laptop to support your day-to-day responsibilities.
Key Responsibilities:
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Schedule up to 2,500 staff hours per week, using strategic solutions to minimize non-billable overtime (NBOT).
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Travel up to 2 days per week to support clients and security personnel in the field.
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Manage employee information, updates, and communications.
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Provide exceptional customer service to clients, security professionals, prospective clients, and internal stakeholders (via phone, email, and in person).
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Support and coordinate office operations, ensuring processes run smoothly and efficiently.
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Lead recruitment activities from interview through to first shift, including onboarding, training, and certification tracking.
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Collaborate with site teams to address staffing needs, uniforms, certifications, and site supply requirements.
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Maintain accurate records and reporting.
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Work independently while managing competing priorities.
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Support the Branch Manager and Head Office with additional tasks and assignments as required.
What would you bring:
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Minimum 2+ years of experience in operations coordination, scheduling, or a similar administrative role.
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Valid Class 5 Driver's License in British Columbia with a clean driver's abstract.
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Valid BC Security Worker License is an asset but not required; must obtain within 6 months of hire if not already licensed.
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Willingness and ability to support field-based operations across the North Coast, including on-site coordination, client support, and alignment with company standards.
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Strong written and verbal communication skills, with confidence interacting professionally with a variety of stakeholders.
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Proven ability to multitask, prioritize, and stay organized in a fast-paced, dynamic environment.
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Diploma or certification in a related field is considered an asset but not required.
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Ability to complete further site-specific training such as RAP, TSC, MARSEC, etc.
Employee perks we offer:
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Award winning corporate culture -20212024 winners of Canada's Most Admired Culture
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Team Building events.
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Extended Health and Dental Benefits.
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Employee Assistance Program through TELUS Babylon
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Telemedical access to doctors, therapists, and dietitians
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Robust corporate discount program including Perkopolis and discounted cineplex movie tickets, and discounted Annual Grouse Mountain passes.
Who we are:
At Securiguard we believe in living and acting by our values: R.E.A.C.H.
Respect · Empathy · Accountability · Courtesy· Honesty
We're in the business of making people feel safe. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and have the largest and highest accredited K-9 detection and screening division in Canada.
