The Workplace Communication / Career Coach contributes to the success of Douglas College and its community of learners. They are primarily responsible, as part of the Career Paths for Skilled Immigrants’ team, to provide individualized employment assistance and workplace communication strategies through case management and group workshops. With improved workplace communication skills, participants will be better able to find, keep and progress at work in their field of expertise.
The intent of the Career Paths for Skilled Immigrants initiative is to improve employment outcomes for Skilled Immigrants in BC by leveraging their pre-arrival skills and qualifications which thereby contributes to higher earnings and facilitates progress towards re-credentialing where appropriate. This, in turn, benefits the BC labour market.
The Communication / Career Coach will provide 1-1 coaching to internationally educated post-secondary educators, community social services or ECE teachers who are enrolled with the Career Paths for Skilled Immigrants program at Douglas College. The goal is to provide extensive practice so that clients gain confidence in their communication skills to look for, find and maintain employment in their professional field.
RESPONSIBILITIES:
- Meet with and conduct needs assessment to determine individual client learning needs specific to their goal occupation;
- Provide ongoing case management services to clients either online or in-person to meet client needs;
- Prepare student-centred learning activities and assignments for 1-1 and group settings both face to face and online (BlackBoard and/or MS Teams);
- Support clients with tailored resumes/cover letters, interview practice and scenario-based activities to introduce clients to occupationally focused situations they will encounter when looking for work and post-employment;
- Conduct client marketing, recruitment and pre-screening in coordination with team mates.
- Report and track participant outcomes and activities with accuracy;
- Establish priorities, set and meet deadlines;
- Adapt to constantly changing requirements and work well under pressure;
- Develop and maintain positive relationships with colleagues, program participants, community service providers and employers.
