Petrolia Dentistry - Dr. Michael Hoben & Dr. Rebecca Phillips.
Part time position available Monday to Friday, approximately 20-24 hours per week.
Ideal candidates should have dental or medical reception experience with excellent communication and organizational skills, a positive attitude, and the ability to provide exceptional patient service in a busy dental office environment.
Our dental practice management software is Dentrix. We are willing to train candidates that are not familiar with this software.
Responsibilities:
- Greet and assist patients in a professional and welcoming manner
- Answer and direct telephone calls and respond to patient inquiries
- Schedule, confirm, and coordinate patient appointments
- Manage patient records and maintain accurate information
- Process payments and assist with dental insurance claims and billing
- Submit and follow up on insurance pre-determinations and claims
- Coordinate treatment appointments and recall schedules
- Communicate effectively with patients, dentists, hygienists, and other team members
- Maintain confidentiality and comply with applicable privacy requirements
- Assist with general administrative and reception duties as required
- Maintain a clean, organized, and professional reception area
Qualifications:
- Previous dental reception or dental administrative experience is preferred
- Experience with dental practice management software is an asset
- Knowledge of dental terminology, insurance, and billing is an asset
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize in a busy environment
- Professional, dependable, and patient-focused
- Comfortable working independently as well as part of a team
- Current CPR certification is preferred.
We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
Job Type: Part-time
Work Location: In person
