Join a Growing Company That Values Technical Expertise
Global Wholesale Parts and Global Wholesale Machinery are expanding across North America and are seeking an experienced Heavy Equipment Parts Technician to join our growing team.
This is an opportunity for an experienced professional who understands heavy equipment, values customer relationships, and takes pride in finding the right solution the first time.
We are not looking for an order taker.
We are looking for a Parts Technician who understands that equipment downtime costs customers money and who can help fleets, contractors, mines, and equipment owners keep their operations running efficiently.
What You'll Be Doing
- Assisting customers, mechanics, service departments, and field technicians with parts inquiries
- Identifying and sourcing parts for construction, mining, earthmoving, trucking, and industrial equipment
- Interpreting parts manuals, schematics, serial number information, and equipment documentation
- Processing quotations, orders, returns, warranty claims, and special orders
- Working closely with service departments and equipment owners to support repairs and maintenance
- Building long-term customer relationships through technical knowledge and exceptional service
- Identifying opportunities to reduce downtime and lower operating costs for customers
- Managing customer follow-up and activity through modern CRM and business systems
- Supporting key fleet accounts and helping customers improve purchasing efficiency
What We're Looking For
- Previous experience in heavy equipment, construction equipment, mining, trucking, agricultural, industrial, or OEM parts environments
- Strong knowledge of parts lookup systems, component identification, and inventory management
- Ability to read parts diagrams, technical manuals, and equipment schematics
- Strong customer service and communication skills
- Highly organized and detail oriented
- Self-motivated with the ability to work independently
- Comfortable communicating by phone, email, and in person
- Journeyperson Parts Technician certification is considered a strong asset
- Experience with Caterpillar, Komatsu, Hitachi, Volvo, John Deere, Case, Hyundai, Liebherr, Sandvik, Atlas Copco, Epiroc, Cummins, Detroit Diesel, or similar equipment is considered an asset
What Sets You Apart
- Fleet maintenance or fleet account experience
- Mining or construction industry experience
- Strong troubleshooting and problem-solving skills
- Understanding of component life cycles and total cost of ownership
- Leadership, coaching, or mentoring experience
- Experience with ERP, DMS, Microsoft Dynamics, HubSpot, or similar systems
Why Join Us
- Competitive compensation based on experience
- Comprehensive benefits package
- Stable, year-round employment
- Growing North American organization
- Modern systems and technology
- Ongoing training and development
- Clear advancement opportunities
- Leadership track for high performers
- Supportive team environment
Career Growth
This position offers a clear path toward Senior Parts Advisor, Team Lead, Branch Leadership, Sales Management, Procurement Management, and other leadership opportunities as the company continues to expand.
We believe technical expertise should be rewarded and promoted.
If you are an experienced Heavy Equipment Parts Technician looking for a company that values your knowledge, respects your experience, and provides long-term career growth, we want to hear from you.
Your knowledge keeps equipment moving.
Join a team that recognizes it.
Global Wholesale Parts
Pay: $45,000.00-$75,000.00 per year
Benefits:
Work Location: In person
