Metalworking Machinery - Field Service Technician
Ferric Machinery Inc.
Kitchener-Waterloo, ON

Reporting to the service coordinator, the technician will be responsible for starting up, training and servicing new and used metal fabricating equipment in the province of Ontario. In this role, you will act as an expert of equipment repair, providing day-to-day support to ensure our customer's machines are functioning optimally.

You will be in constant contact with customers through visits, phone and written communication.

Responsibilities:

-Assembly, install equipment

-Start-up of machines

-Customer training

-Repair machinery

-Instruct customers on applications, machine operation, maintenance and safety at customers' locations

-Servicing machinery in a timely manner

-Follow all safety requirements/guidelines

-Ongoing training on new machinery and controls

-Communicating customer issues to service coordinator in a timely fashion

-Order and return parts

Job Types: Full-time, Permanent

Salary: $50,000.00 to $62,000.00 /year

Experience:

  • service technician: 3 years (Required)

Education:

  • Bachelor's Degree (Preferred)

Location:

  • Kitchener-Waterloo, ON (Preferred)

Licence:

  • Drivers License G (Required)

Language:

  • English (Required)