Full job description
Medical Office Assistant (MOA) –Neurology Clinic
Lethbridge, Alberta
Full-time, Permanent
From $22.00 to $24.00 CAD per hour
Job Summary
Six08 Family medical is seeking an experienced and detail-oriented Medical Office Assistant (MOA) to support one neurologist. This role is ideal for a highly organized professional who thrives in a fast-paced specialty practice and is committed to delivering excellent patient care. A three-month probationary period is required.
Schedule
- Monday to Friday: 8:00 AM – 5:00 PM
- 1-hour unpaid lunch (12:00 PM – 1:00 PM)
- Closed on statutory holidays
Key Responsibilities:
Front Desk & Patient Care
- Greet and assist patients in a professional and friendly manner
- Answer and manage multi-line phone systems
- Schedule office visits, telehealth appointments, and follow-ups
- Perform patient check-in/check-out and intake
Procedure & Referral Coordination
- Book and coordinate neurological procedures (lumbar punctures, emg’s etc.)
- Provide patients with preparation instructions and appointment details
- Manage incoming referrals and communicate with referring physician offices
- Coordinate with hospitals and neurology units as needed
Medical Administration
- Maintain accurate patient records in EMR (Med Access)
- Scan, file, and review documentation for accuracy
- Ensure compliance with privacy and health information standards
Billing & Office Support
- Confirm the validity of AHC insurance
- Maintain office supplies and assist with inventory tracking
- Support clinic workflow and collaborate with healthcare staff
Qualifications
Required:
- Prior experience is not required
- Strong knowledge of medical terminology
- Proficiency with EMR systems (Med Access)
- Excellent organizational and multitasking skills
- Strong communication and customer service skills
Assets:
- Experience in a specialty clinic
- Familiarity with EMR systems such as Med Access, Netcare, or Epic Systems (Connect Care)
- Reference letter from former employer physicians
- Bilingual skills
Education
- Secondary school diploma required
- MOA certification preferred
Compensation & Benefits
- Starting at $22.00 to $24.00 per hour (based on experience)
- Extended health benefits after 3 months
- Vacation: 10 days per year (accrued monthly)
Additional Requirements
How to Apply
Apply directly through Indeed with your resume and a brief cover letter outlining your relevant experience.
Pay: From $22.00 per hour
Work Location: Hybrid remote in Lethbridge, AB T1J 4G9
