Job Summary
We are seeking a reliable and organized Warehouse & Office Coordinator to join our growing team. This role combines customer service, administrative support, inventory management, and warehouse coordination to help ensure smooth day-to-day operations.
The ideal candidate is detail-oriented, comfortable using computers, enjoys interacting with customers, and is willing to assist with both office and warehouse tasks as needed.
Duties & Responsibilities
- Answer incoming customer phone calls and emails
- Process customer orders and prepare invoices using QuickBooks
- Provide excellent customer service and assist customers at the warehouse counter
- Coordinate customer pickups and deliveries
- Maintain accurate inventory records and perform regular inventory counts
- Receive, check, and organize incoming shipments
- Prepare paperwork related to customer orders and deliveries
- Perform general office and administrative duties, including filing and data entry
- Maintain a clean and organized office and warehouse environment
- Assist with local deliveries when required
Qualifications
- Strong communication and customer service skills
- Comfortable using computers and learning new software
- Experience with QuickBooks is an asset but not required
- Strong attention to detail and organizational skills
- Ability to multitask and work independently
- Ability to lift and move warehouse products when required
- Valid Class 5 Driver's Licence preferred
- Previous experience in customer service, administration, warehouse operations, or distribution is an asset
What We're Looking For
We are looking for someone dependable, honest, and eager to learn. The successful candidate will become an important part of a small, family-owned business where teamwork, reliability, and a positive attitude are highly valued.
Job Type: Full-time, Permanent
Pay: $18.50-$20.00 per hour, based on experience, plus performance bonuses
Schedule:
- Monday to Friday
- Day shift
Work Location: In person
Pay: $18.25-$20.00 per hour
Application question(s):
- Would you be able to lift 40lb boxes?
Licence/Certification:
- Driving Licence (required)
Work Location: In person
