Data Analyst, Audit Services
Toronto, ON
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Job Summary:
The Manulife Audit Services Data Analytics group supports the global audit teams by collaborating with them to provide meaningful data and successfully employ the use of data analytics in audit activities. These activities cover the different product lines and functions within the company globally. This includes Insurance, Wealth, Investment, and Banking products as well as actuarial and information technology functions.

The position of Data Analyst is a key team member in contributing to the development and execution of the Data Analytics group strategy. The successful candidate will bring their innovation, mindset for critical thinking, curiosity and functional expertise, and a passion for using data and analytics tool sets to drive the success of this initiative.

This position reports to the Sr. Director Data Analytics, Audit Services.

Key Accountabilities:
Evaluate the appropriateness of data sources for quality and accuracy

Perform or consult audit teams on data validation, consolidation and cleansing processes

Perform data analytics procedures to evaluate controls and business objectives. Analytics should be designed to identify outliers, anomalies, patterns, or other compliance indicators that may be hidden in the data

Develop detailed business and system knowledge within supported areas. Document data knowledge to help build a robust knowledge-base for future efforts

Train and support audit teams in the analysis of captured data as well as technical training to auditors across all levels

Automate processes to increase turnaround time on data availability and increase efficiencies in the audit process

Job Requirement:
Bachelor's Degree in a technical (computer science, statistics, math, etc.) or equivalent technical expertise

Generally, a minimum of 2 years’ experience in data analytics/data management/programming experience

Experience with data gathering, storing, and retrieval methods

Experience working with various data platforms; structured and unstructured

Expertise with SQL, and other methods for manipulating relational databases

Experience in analytics tools Python or R. will be an advantage

Experience with visualization tools, Power BI or Tableau will be an advantage

Sound or developing business acumen

Knowledge or desire to learn text analytics

Knowledge or desire to learn statistical techniques (e.g., regression, cluster, decision trees)

Insurance or Financial Services industry experience preferred

Advanced technical knowledge of data and data concepts; Ability to educate others

Detailed oriented with a problem-solving mind set

Strong collaboration and elaboration skills

Able to prioritize, meet deadlines, and be results orientated

Turn statistical and computational analysis into user-friendly visualizations

Strong commitment to organizational success, share resources and uses knowledge across the organization

Adaptable and open to change

If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of December 31, 2018, we had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months we made $29.0 billion in payments to our customers.

Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.