Revenue Clerk
Nait
Edmonton, AB
NOTE: We currently have one 1-year temporary position and one casual position available. Please state your preference in your cover letter or if you wish to be considered for either position.

NOTE: This period may be required to work some shift work or overtime during peak operational periods.

The Revenue Clerk is responsible for providing customer service relating to all types of revenue, (Internal and External), received by NAIT, which includes student payments, grants, loans, scholarships, student sponsorship payments, student awards. Refunding the Student account is a large part of the position, and in completing refunds, the Revenue clerk must know the Student Finance Board, NAIT, and NAITSA policies and procedures pertaining to their fees and have an in-depth knowledge on how the charges are structured vs the actual way the charges are being placed on the student account. No refund is completed without detailed analysis. Revenue Clerks are NAIT’s source for student account inquiries from students, third party sponsors, staff and management. The focus of this position is excellent customer service, which ensures the customers questions or concerns are answered in a confidential, accurate and timely manner.

One of Alberta’s Top Employers for an eighth consecutive year, NAIT offers a wealth of personal and family health and well-being benefits, training and development opportunities to support the professional growth of our staff, access to recreational and leisure facilities, a welcoming and inclusive environment unrivaled in engagement and dynamism, and co-workers who are collaborative, respectful and supportive.

Key Responsibilities:
Account Analysis - Payments/Refunds/Adjustments
Student Payments
Refund Analysis
Adjustments
Customer inquiries – in person, by phone or email
Non student Payments
Daily Deposit
SFB/Grant Payments/Refunds

Skills & Abilities:
Excellent communication skills, including the ability to approach difficult situations with tact and diplomacy.
Detail oriented with excellent organizational and analytical skills
Strong understanding of Moneris payment processing.
Strong computer skills including: Microsoft Office Suite, PeopleSoft Campus Solutions and Finance systems would be a significant asset.

Qualifications:
Completion of Grade Twelve.
Related post-secondary certificate or diploma (for example: finance, accounting, business administration, etc.).
3-5 years related experience, experience with PeopleSoft in a post-secondary environment would be an asset.
Equivalencies may be considered.

Remuneration: Temporary - $1,788.15 - $2,314.12 bi-weekly with a comprehensive benefit program.

Casual - $24.66 - $31.92 hourly plus 12% paid in lieu of vacation or stat holidays.

(Classification: Administrative Support V – AUPE)

Thank you for your application however only those selected for an interview will be contacted.

It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from World Education Services or the International Qualifications Assessment Service (IQAS) - http://work.alberta.ca/immigration/international-qualifications-assessment-service.html