Position Summary: Under the direction of the Shift Manager, the Host creates the first impression for guests upon entering the restaurant. The host must be friendly, engaging and customer-focused while greeting guests in a prompt and courteous manner. This role will work in conjunction with front of house team members to maintain the highest quality of service and hospitality while ensuring adherence to all policies and procedures.
Key Accountabilities:
- Create a welcoming and friendly environment for guests.
- Greet and seat guests in the area of choice and distribute menus.
- Engage with guests as they are being seated to advise of any specials, understand dining needs and communicate with serving team accordingly.
- Explain how various menu items or beverages are prepared if necessary.
- Provide assistance to the serving team as needed.
- Perform opening and closing duties as required.
- Maintain accurate records, waitlists, and reservations.
- Ensure tables are allocated in a manner that supports service excellence and confirm table availability by communicating with server assistants.
- Assist Porters and Server Assistants with running food and beverages, resetting tables, and maintaining a seamless service flow.
- Communicate effectively with back of house and management to anticipate and resolve issues.
- Stay informed about the menu, including allergen information, to provide accurate information regarding food preparation with extensive detail and menu knowledge.
- Ensure compliance with licensing laws, health and safety, and other statutory regulations
- Perform other duties as assigned.
Education and Qualification Requirements:
- Minimum 1 year of hosting duties in a fine dining restaurant environment.
- Exceptional interpersonal and communications skills.
- Ability to obtain Serving it Right certificate
- Able to handle multiple tasks at a time while remaining poised and professional.
- A passion for providing a Great Experiences and Memories to all client, both external and internal.
- Excellent organizational skills, including the ability plan effectively and work without direct supervision.
- Ability to obtain the criminal background check
Great Canadian Gaming Corporation (“Great Canadian”) has sold River Rock Casino Resort (“RRCR”) to Petroglyph Development Corp. (“PDG”). RRCR is operated by Lahal Management (“Lahal”), a subsidiary of PDG.
This position is being posted on Great Canadian’s recruiting platform as an accommodation to PDG and/or Lahal in connection with the transition of the business and will provide some screening services. PDG and/or Lahal are solely responsible for recruitment, candidate selection, interviewing, hiring decisions, offers of employment, and all employment-related matters concerning this position.
Great Canadian is not the employer for this role and will not participate in the recruitment or hiring process, other than facilitating the collection, initial screening, and transfer of applicant information to PDG and/or Lahal for their recruitment purposes. The recruitment process, any employment offer, and any resulting employment relationship will be solely between the successful candidate and PDG and/or Lahal.
By applying for this position, you acknowledge and agree that: (a) this position is being recruited for by PDG and/or Lahal, and not by Great Canadian; (b) any personal information submitted in connection with the application process will be collected through Great Canadian’s recruiting platform on behalf of PDG and/or Lahal and disclosed to PDG and/or Lahal for the purposes of evaluating candidacy, administering the recruitment and hiring process, and related employment purposes; (c) following disclosure to PDG and/or Lahal, the applicant’s personal information will be collected, used, disclosed, stored, and retained by PDG and/or Lahal in accordance with its own privacy policies and practices; and (d) Great Canadian is not responsible for, and has no control over, the recruitment, hiring, employment, or privacy practices of PDG and/or Lahal following such disclosure. Applicants should review the applicable privacy policies of PDG and/or Lahal before submitting an application: Great Canadian Privacy Statement PDG Privacy Statement
