Job Description
NextGen Offices Inc. is a dynamic and rapidly growing real estate company based in Burnaby, serving clients from two convenient locations in North and South Burnaby. We provide a range of fully furnished private office spaces, along with access to professional meeting rooms and boardrooms. Our flexible lease options and included amenities are designed to support businesses of all sizes.
At NextGen Offices, we believe a workspace should feel welcoming and comfortable—not just corporate. What sets us apart is our commitment to creating a supportive community where our tenants are treated like family.
We are seeking a motivated individual who is eager to contribute across a variety of opportunities, take initiative, and consistently exceed expectations. The ideal candidate is interested in building a long-term career with our company and growing alongside us. This role offers excellent opportunities for advancement for someone who demonstrates commitment, initiative, and a strong work ethic.
The successful candidate will be based at our South Burnaby location:
- 4300 North Fraser Way, Burnaby, BC (conveniently located near Byrne Road and Marine Way).
In this role, you will be responsible for a variety of day-to-day administrative duties, including answering phone calls, responding to emails, preparing invoices, and welcoming guests and tenants. The ideal candidate will build strong relationships with our tenants, contribute to growing our customer base, and play an active role in supporting the continued success of the company.
This is an independent position that requires strong organizational and communication skills, as you will work autonomously while maintaining regular communication and collaboration with team members at our North Burnaby location. We are looking for someone who will enjoy being part of our team and contribute positively to our workplace culture.
Your Responsibilities
- Greet visitors, guests, and tenants warmly, and provide assistance as needed to ensure a positive experience.
- Build and maintain positive relationships with tenants, providing exceptional customer service and support.
- Manage incoming phone calls and general email inquiries in a professional and timely manner.
- Coordinate and schedule boardroom and meeting room reservations.
- Prepare monthly invoices for boardroom bookings, printing services, and other applicable tenant charges.
- Receive, process, and coordinate furniture deliveries and orders.
- Assist with decorating and staging vacant office spaces to ensure they are presentation-ready.
- Order, inventory, and maintain office and kitchen supplies.
- Distribute mail, messages, and courier deliveries to tenants.
- Ensure common areas, including office and kitchen spaces, remain clean, organized, and welcoming.
- Conduct tours of available office spaces for prospective tenants and answer questions about our services and facilities.
Your Essential Skills & Qualifications
- Skilled at building and maintaining professional relationships with tenants, clients, prospects, and other stakeholders.
- Previous reception, administrative, or customer service experience is considered an asset.
- Reliable and punctual, with a strong commitment to professionalism.
- Excellent multitasking abilities and the capacity to manage multiple priorities effectively.
- Self-motivated, proactive, and driven to take initiative.
- Adaptable and able to respond positively to changing situations and priorities.
- Professional, courteous, and client-focused in all interactions.
- Detail-oriented with exceptional organizational and time-management skills.
- Strong written and verbal communication skills.
- Ability to manage, organize, and prioritize daily responsibilities efficiently.
- Capable of working independently while also collaborating effectively as part of the NextGen team.
- Confident and personable when conducting office tours and presenting our workspace solutions to prospective tenants.
- Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
Job Types: Permanent, Full-time
Pay: $23.50-$26.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Flexible language requirement:
Ability to commute/relocate:
- Burnaby, BC: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Customer Service: 3 years (required)
- Reception: 1 year (preferred)
- Administrative: 1 year (preferred)
Language:
