Confidential Employer — Community Pharmacy Location: Mississauga Area, GTA, ON
Job Type: Permanent, Full-Time
Schedule: Days, evenings, nights, and weekends (rotating)
About the Opportunity
A well-established closed door pharmacy is seeking a reliable, detail-oriented Pharmacy Assistant to join our team. This posting is confidential; company details will be shared with candidates selected for an interview.
In this role, you will support the pharmacist in the accurate preparation, dispensing, and sale of prescription medications while delivering efficient, courteous service to patients. You will be involved in direct patient interaction, prescription processing, inventory management, and administrative support, all in compliance with provincial regulations and internal policies.
1-2 years of hands-on experience with Kroll is required.
What You'll Do
- Provide exceptional customer service to all patients and clients
- Receive prescriptions, retrieve completed prescriptions, and enter prescriptions into Kroll
- Process point-of-sale transactions
- Enter and update patient notes
- Complete prescription preparation: pouring, counting, packaging, labeling and shipping
- Process and bill prescriptions, including troubleshooting adjudication and insurance claim issues
- Order, receive, tag, and stock over-the-counter merchandise in line with department merchandising plans
- Arrange delivery of prescriptions as required
- Liaise with healthcare providers to ensure accuracy and completeness of prescription information
- Maintain cleanliness and organization of the pharmacy area, including routine cleaning and waste handling
- Maintain patient confidentiality at all times
- Follow all safety, security, and confidentiality policies
- Perform other duties as assigned by the Pharmacy Manager or Supervisor
What You Bring
- Atleast 1-2 years of prior experience as a Pharmacy Assistant
- Experience using Kroll
- Excellent organizational skills and attention to detail
- Strong communication skills
- Demonstrated customer service experience
- Proficient computer and data entry skills
- Flexibility to work a variety of hours, including days, evenings, night shifts, and weekends
Working Conditions
- Considerable (>70%): Use of hands (keyboarding, handling and packaging medications)
- Moderate (30%–70%): Prolonged standing, sitting, or walking
- Minimal (<30%): Repetitive movements including lifting over 20 lbs, bending, and twisting; concentration demands; stair/ladder climbing and work at or above shoulder height; exposure to environmental factors (temperature, fumes, chemicals)
Responsibilities may be defined and modified from time to time based on the requirements of the company.
We thank all applicants for their interest; only those selected for an interview will be contacted.
Pay: $41,000.00-$45,000.00 per year
Application question(s):
- Do you have hands-on experience using Kroll pharmacy management software? (Deal-breaker — most important)
- Have you used Kroll to enter and process prescriptions?
- Have you used Kroll to bill prescriptions and troubleshoot adjudication or insurance claim rejections?
- Do you have a minimum of 3 1 years of previous experience working as a Pharmacy Assistant in Ontario?
- Are you available to work a rotating schedule that may include days, evenings, night shifts, and weekends?
- Do you have customer service experience involving direct interaction with patients?
Work Location: In person
