Here are a few ways you will make a difference:
- Monitoring workloads and file management to ensure an equitable distribution of work and timely execution of functions.
- Providing ongoing support to staff by assisting with workload in times of staff shortages or higher than usual claims volumes.
- Monitoring performance in accordance with the WSCC’s Competency and Performance Management model and perform yearly performance assessments and ongoing reviews.
- Supporting and assisting the Manager, Case Management & Medical with drafting ministerial briefing notes as required.
- Manages a small case load at the Manager, Case Management & Medical discretion.
What you bring to the role:
- A bachelor’s degree in social sciences
- Five (5) years of progressively responsible case management experience
- Minimum three (3) years of demonstrated supervisory experience.
- Ability to supervise a diverse complex unit with minimal direct supervision.
- Ability to analyze and make independent decisions, think critically, and be innovative to create/modify strategy or intervention techniques to suit the individual needs of clients.
- Ability To mentor, develop and train staff, inspire service excellence, and ensure achievement of organizational goals
- Ability to interpret Acts and regulations and to find equitable solutions to complex claimant issues
What we offer:
- The opportunity to positively impact the quality of life for workers across the NWT and Nunavut.
- A Northern Living Allowance of $22,878 in Iqaluit.
- Relocation assistance.
- A superior benefits package and enrollment in the Public Service Pension Plan.
- Learning and development programs and funding dedicated to your career growth.
- Generous leave entitlements and a workplace culture that supports a healthy work-life balance.
- A culturally diverse workforce that embraces change and welcomes your lived experience.
- Federal and territorial tax incentives such as the NWT or Nunavut personal tax credits and the Northern Residents Tax Deductions.
Criminal Record Check: Candidates must be able to provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.
If this sounds like a good fit for you, please forward your resume quoting competition number here
Affirmative Action: Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.
Diversity and Inclusion: The Workers’ Safety and Compensation Commission is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Eligibility: Eligibility lists may be created from the competition to fill future term and indeterminate positions
More Specifications: The Workers’ Safety and Compensation Commission’s (WSCC) vision is to eliminate workplace diseases and injuries. Our mission is to promote workplace health and safety while providing no fault insurance to employers and care for injured workers. Our values are respect, engagement, integrity, openness, cultural safety, excellence, and stewardship in the workplace.
